Pure Storage FlashArray Review

Robust, stable, and their technical support the best out of any of the vendors we work with


What is our primary use case?

We use this solution for storage of critical data and for storage of replicated backups. We use Zerto replication software. We write all of those backups to Pure Storage and then we use those in our disaster recovery scenarios.

How has it helped my organization?

It helps us simplify our storage because we use it for a specific use case of replication between sites. We have two data centers: a primary data center and a secondary data center. We got a Pure Storage device in each location and we do backups of critical data in both locations and then replicate them back and forth between the sites. This is the biggest thing it does for us. 

We have seen a reduction in total costs of ownership. Most of the data that's on the Pure came off of Dell EMC VNX. The money I saved by not renewing maintenance on the Dell EMC devices paid for the Pure Storage devices. I've saved a lot of money and gotten better-performing storage.

With every update we get, we get a reduction in the space used which has been pretty dramatic with each one of the upgrades that we've gone through.

What is most valuable?

The value of the storage in the way that it stores the data is a very valuable feature for us. We also like that it's robust and stable and that we get good support from them when we have an issue. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We put very high stress on this solution and we've almost never had any problems with it. We originally went with a competitor's product and after about eight months and a lot of wrangling, we had them buy it back from us. Then we bought a similar Pure Storage product, and it's been great.

How are customer service and technical support?

Their technical support is excellent. It's the best out of any of the vendors we work with. 

Which solution did I use previously and why did I switch?

We decided it was time to switch because the other solution was terrible. We were using Dell EMC Unity and it never worked properly and was full of software bugs. Dell EMC couldn't fix it and they had no intention of fixing it. 

How was the initial setup?

The initial setup was easy and we were able to sort data almost immediately. The time from racking to being in production was very short and very simple.

What about the implementation team?

We used a third-party for the implementation. We bought it and we built in some professional services. They were great. Everything with Pure Storage is straightforward. 

What was our ROI?

The cost of implementing Pure Storage was less than the cost of continuing to maintain the Dell EMC solutions which is ROI for us. In addition to that, the more data we store, the more compression we get, the better it looks.

Which other solutions did I evaluate?

We initially looked at Pure Storage and Dell EMC Unity. We made the poor decision of going with Unity and eight months later we went with Pure Storage. 

What other advice do I have?

I would rate this solution a ten because of the way the product works. It never blinks. Also because of the progressive support that we get from Pure Storage with updates and opening tickets on the device before we even knew that there was a problem happening. The entire experience of working with them has been great. 

I would advise somebody considering this solution to buy it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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