Pure Storage FlashArray Review

We don't have to be storage administrators because our storage phones home


What is our primary use case?

It is our core storage.

How has it helped my organization?

The manageability: Our storage phones home. It is smart and intelligent in that aspect, which has been huge for us. We don't have to be storage administrators.

It has been nice to be able to see capacity and project usage. That has been helpful.

With the Pure1 analytics, we are able to identify whether the hardware that we are using today will meet our needs for tomorrow. That is probably the biggest thing for us. Also, the analytics has been great.

What is most valuable?

Manageability is its most valuable feature.

It is simplified storage, as we don't have to maintain or administer it on a daily basis, which is good. We don't have to be experts in managing the storage. We can depend on the solution's ability to phone home and leverage the built-in support function of the product.

It has strong statistics and historical metrics with Pure1. Therefore, it has been everything that we have needed out of a platform.

What needs improvement?

We have undergone upgrades of controllers with mixed results. Some have gone well, and some have not gone so well.

We would like more extended historical data to help with some of the capacity planning. This is something that we are asking for all the time. E.g., what was the historical performance of this particular volume? So, we would like more historicals.

For how long have I used the solution?

We have been a long time customer.

What do I think about the stability of the solution?

It has been stable. We haven't had any issues with stability. Though, when we have had issues, we have leveraged support and not experienced issues.

What do I think about the scalability of the solution?

It is highly scalable. In particular, with the ability to view analytics and some of capacity planning, that helps us in this regard as well.

How are customer service and technical support?

The technical support is strong and responsive. I would say response is probably the most important. 

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We worked with a field engineer on the deployment. Prerequisites and those kinds of things were shared and identified ahead of time. There wasn't a whole lot of guesswork.

What was our ROI?

The solution has reduced the time involved in managing and administrating our storage, which is one of its primary appeals. We have seen a reduction in total cost of ownership.

What other advice do I have?

The solution’s inline deduplication and compression work as advertised. I haven't had any issues with them.

We have used the predictive performance analytics. It has worked for us.

Biggest lesson learned: Having a strong support function is critical, especially when you're depending on it on an ongoing basis for maintenance and administration. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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