Pure Storage FlashArray Review

increases the overall speed of our systems and because all of our servers are virtual it helps keep our footprint small

What is our primary use case?

Our primary use case of this solution is to manage our virtual environment and storage so our entire VMware environment runs on Pure. 

How has it helped my organization?

The solution increases the overall speed of our systems. We run our virtual desktops off of them and there was a noticeable improvement once we moved from our old sand to this new sand. One could tell, the minute we switched to this program, everything ran a lot faster.

VMware benefits our IT board because all our servers are virtual, so it helps keep our footprint small. We spend less on hardware because all our servers are virtual. 

What is most valuable?

I find the speed of the solution its most valuable feature. It is really fast and it is also very easy to use. You can basically set it up and forget about it. You don't have to manage it on a day-to-day basis. I also like the plugins that go into beta where you can see there. For instance, if I need to extend a datastore I can go straight to the plugin and extend the data store, refresh the VAs, and see the new store. I don't have to log in and use my credentials, so I save time and it is easy.

What needs improvement?

We only want to manage our virtual environment so this program has all the features we need. We're pretty straightforward customers. I don't see anything that needs to improve as we only use the standard features. 

For how long have I used the solution?

We've been using the solution for two and a half years now.

What do I think about the stability of the solution?

Once we've set everything up and running, we haven't really had an issue with it. So it's really stable.

What do I think about the scalability of the solution?

Pure is our primary enterprise storage. We have a smaller one with about a 120 servers and a little over 400 virtual desktops. We have one 20 terabyte model and a 10 terabyte model. I believe it is scalable.

How are customer service and technical support?

I had to contact customer support when a drive failed as I was doing a couple of OS upgrades. The service was pretty good. They knew what the problem was and they were able to remove in by enabling remote features. They shipped out a replacement and we swapped it out and shipped it back. I am satisfied with the technical support.

Which solution did I use previously and why did I switch?

We used an older program, but it was too slow. The main reason for switching over to run our VMware on Pure was the speed and, after several meetings with other vendors, we decided to go with the all-flash model. We replace our programs every five years because we want the best performance.

How was the initial setup?

It was pretty easy to set everything up. We used an integrator from Pure and we had to fill in a worksheet beforehand, so we gave them all the information they needed, like IP addresses and ports. It took less than an hour. 

Which other solutions did I evaluate?

We looked at Pure, NetApp and Nimble. Pure is simple to set up and manage on a day-to-day basis. If you want to upgrade, you can simply call in and they do everything on their side. NetApp, for instance, requires you to be on top of firmware, drivers and updating. You must initiate the upgrades, do the upgrades, follow all the steps. With NetApp, you need a lot of insight to manage it and it's difficult if you have only one person dedicated to that. 

What other advice do I have?

I am a firm believer that everything has room for improvement, so I rate this nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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