Pure Storage FlashArray Review

Has reliable infrastructure and white glove customer service


What is our primary use case?

Our primary use case for Pure Storage is for disaster recovery.

We use AWS for our cloud provider.

How has it helped my organization?

It's fast because it's Flash storage so the IT team doesn't have to worry about it.

Besides virtualization and the benefits associated with that, we're a Workspace ONE customer, we're going to be starting that deployment Q4 of this year and we're looking forward to improving the patient experience with the doctors and the rest of the medical staff.

We are delivering a better experience for doctors and the other staff that deliver desirable outcomes. Again, it's easy on the IT staff. It's important to have infrastructure that you can rely on and not have to worry about failing.

We use SRM for VMware integration. The failovers with SRM are fantastic. It's fast and reliable. It just works, which is sometimes difficult to achieve.

What is most valuable?

The white glove customer service that I get is their greatest value. They even do the firmware upgrades for me. I don't have to worry about it.

What needs improvement?

The capability from Pure as far as sharing out files and things of that nature is a little bit lacking. However, I know it's coming so I'm not upset that it doesn't exist yet.

What do I think about the stability of the solution?

Their stability is second to none.

What do I think about the scalability of the solution?

I'm confident it will grow as the hospital grows.

Which solution did I use previously and why did I switch?

When I started at my current employer, our SAN was eight years old and out of support. It was very urgent that we replaced it immediately.

How was the initial setup?

The initial setup was straightforward. Plug it in, then they show up to do the firmware upgrade. We connected the fiber channel, we put it on the network and within two hours we were moving workloads over.

What about the implementation team?

We bought it from a reseller but we did the installation and design ourselves in-house.

What was our ROI?

We have received a return on our investment.

Which other solutions did I evaluate?

I have used NetApp, IBM, and EMC XtremIO in the past. We selected Pure because of its reputation. We also considered vSAN, but we ultimately went with Pure because of the ability to do things that vSAN couldn't do at the time. It has since changed. I don't know if that would change my mind about going with Pure, but I don't regret the decision.

What other advice do I have?

Depending on their EMR, Pure is certified to work with many vendors including EPIC and MEDITECH, and they're a fantastic partner. Even from pre-sale to post-sales, I'm always in contact with the folks at VMware and Pure. They address any issues, problems, or questions I have. Their ability to help is endless.

I would rate this solution as nine out of ten. When the file services are available on Pure, it will absolutely be a ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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