Qualys VM Review

There are some stability issues with reporting, but it's straightforward to implement.


What is most valuable?

Vulnerability management.

How has it helped my organization?

It has helped to automate the vulnerability management program, increasing the security posture and helped us to identify the security risks in our infrastructure.

What needs improvement?

Web application security model needs some work.

For how long have I used the solution?

I've been using it for four years, including including VM, PCI, WAS and MDS features.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

There's been a few times, related to reporting, that we've had issues, but overall it's stable.

How are customer service and technical support?

Customer Service:

Excellent, the Qualys support team always helps on a priority basis.

Technical Support:

Excellent!

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It was straightforward.

What about the implementation team?

It was done in-house.

Which other solutions did I evaluate?

No other options were looked at.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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