What is most valuable?
Cisco partners with Radware and Radware integrates with Firepower very easily.
The Radware DefensePro module, the virtual module running on Firepower, provides more DDoS protection than, for example, Cloudflare.
There is a long list of all arrays of the DDoS attempt cross-mitigation that it does. ISP just basically does IP-based DDoS or TCB DDoS protections. Radware goes beyond that, into DNS DDoS, content-based DDoS, et cetera, so it has many levels.
With Radware, there's a lot more granular control of what DDoS you're looking at in terms of DDoS visibility and protection.
It's an on-prem appliance, however, they also have a cloud-based appliance, meaning that copies always are on demand.
They have a hybrid model approach if a client wants to go that way.
There's a lot of flexibility, and a lot of different deployment models available whereas Cloudflare, for example, is only in the cloud.
What needs improvement?
There are customers who don't want Firepower. Let's say they have Sophos or they have Palo Alto. We're trying to re-position Radware DefensePro as a separate appliance in their environment.
The solution is a little more pricey than other options on the market.
It could be a little bit more user friendly, however, that said, it's pretty decent compared to a lot of other vendors.
For how long have I used the solution?
I've only been dealing with the solution for 30 days or so. It's quite new still. I haven't spent that much time with it.
What do I think about the stability of the solution?
I've never seen the solution go down or fail. Its performance seems reliable. I'd say the stability is good as I have never seen any issues with it. It's not buggy or glitchy. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable as far as performance, yes. However, it is not scalable when in a high availability scenario - meaning a lot of my customers have dual data centers. They have dual firewalls. You can configure the product to be high availability as well, however, it requires a customer to have that private link. It is great when you have two high ability firewalls in the same data center, however, then when you have high ability firewalls at different data centers, you can make it work. I have customers who have high ability firewalls, one in each data center, and they have a private, dark fiber link that syncs both firewalls. You can potentially do the same with this solution.
How are customer service and technical support?
I haven't gotten a chance to work with technical support. I can't speak to their level of knowledge or their responsiveness in terms of dealing with issues.
Which solution did I use previously and why did I switch?
I also have experience with Cloudflare. It covers the basics, however, it doesn't cover everything. Whereas, the Firepower that has the Radware DefensePro module in it does DDoS attacks, DNS, content, et cetera.
Cloudflare is also in the cloud. It's template-based. It's a standard template-based subscription that you get with their DDoS. The same applies to all of their customers.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. it is not a cheap option.
The DefensePro is not a cost-effective solution. It's very expensive. I have a lot of schools - K through 12 school districts. They want DDoS protection. When you're comparing it with a cloud service, which is a new emergent thing, a lot of ISPs offer it. However, if customers want to get their own DDoS protection, you have Cloudflare, who I think is Radware's biggest competitor, and they offer everything in the cloud. If you need something on-premises, it's going to be more expensive.
I did a price comparison between Cloudflare and this product, the three gig model, which is the minimum. What we needed was way too expensive, way over the budget for our client.
Which other solutions did I evaluate?
The initial cost is over $100,000 for one appliance. That said, in year two, you won't have that cost. With Radware, you pay upfront, and it's your own. Cloudflare, their main competition, is on the cloud and is $37,000 a year. The costs never come down. If you have Radware for three-plus years, you'll begin to see your costs come down as you don't have to keep repaying for licensing.
What other advice do I have?
I haven't spent a good amount of time with the solution or with implementations just yet. From what I have seen, I would rate it eight out of ten. The main downside is that it is expensive.