Very powerful mapping tool that handles all our EDI requirements

What is our primary use case?

It's our EDI translator. We use it daily, it's on-prem. It's SEEBURGER Business Integration Suite (BIS) 6 and we've been using it for eight or nine years.

How has it helped my organization?

We run 60 to 75 different customers, large OEMs which have between five and 15 different sites each, and every site could be a $100 million to $200 million company with its own computer system, its own EDI. In essence, our 60 to 75 customers are really several hundred customers, all sending different EDI data to us.

We use the SEEBURGER Business Integration Suite (BIS) platform to translate sales orders or sales schedules or planning schedules into EDI data that our ERP system can ingest. When we, in many cases, ship daily to these customers, we take our shipping data and send them an ASN and an invoice all translated through the SEEBURGER Business Integration Suite (BIS) 6 software. I'd estimate it's in the hundreds of shipments per day.

It's a standard inbound gateway and a standard outbound process and it does everything we need it to do.

What is most valuable?

They were a strategic partner of the Infor Global Solutions and were a recommended EDI solution, ten years ago, for the ERP software we use from Infor called Baan.

It seems to be a very powerful mapping tool and we haven't found that it can't do what we need it to do in the EDI world, and that world is quite daunting when you think of all these customers, these OEMs, with legacy systems that have unique requirements. SEEBURGER Business Integration Suite (BIS) mapper can handle it because it's very powerful with logic built in.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

In terms of scalability, that's why we're going to the cloud, so we have global scale. In and of itself, I could do many more hundreds of customers through the on-prem solution, but that's not where my company's growth is. We want to use this same solution in Asia and not have something different feeding the factories there, so that's why we are moving to the cloud offering.

How are customer service and technical support?

We use their consultant services and they're excellent.

Which solution did I use previously and why did I switch?

We used their competitor. This product does the same thing that the previous product did, ten years ago. But the competitor said they were going to stop doing business and supporting the Baan ERP system. So we had to switch and we selected SEEBURGER because they were a recommended EDI partner with Baan software. We migrated all of our EDI maps to SEEBURGER Business Integration Suite (BIS), from their competition, and then we had to modify them, ever so slightly, to get them to work.

How was the initial setup?

I'm sure the product is set up in a straightforward way. The maps that we set up per customer or per customer's site are all customized. That's where the complexity is. The complexity is the not in the product. There is certainly a learning curve for becoming an expert mapper and using the tool to do the maps, but the software in and of itself is not complicated.

We did our deployment gradually because we couldn't handle the "big bang," so we did it in six to nine months. We had all those maps in existence in another tool and we had to migrate them and then get them all working individually. We had several hundred maps to do and we did them over six to nine months. Our strategy was a slow cut-over as we tested each map using the new software.

What about the implementation team?

We used SEEBURGER training directly.

What's my experience with pricing, setup cost, and licensing?

The pricing seems to be competitive and the maintenance is standard.

Which other solutions did I evaluate?

We went with the preferred, recommended EVI translator that Infor recommended.

What other advice do I have?

We are now considering using the SEEBURGER Business Integration Suite (BIS) solution, the exact same one, in the SEEBURGER Cloud, meaning we are not going to have it on-prem and we're going to have them do the transport and the translation to us and then send the EDI data, so we don't have to manage the server on-premise. It's the same basic concept but it's slightly more robust having them manage the maintenance of the system.

We are 99 percent sure we're moving to their cloud and that would give us the stability and scalability that we need, so we can have that same process work globally and not just be reliant on our one on-premise instance. The strategy of moving to their cloud is for both of those reasons. So the product in and of itself, on-prem, does not give you that, but the same product, in their data centers around the world, allows me to do the same functions but where I need it. We're going to the cloud in the next three to six months because of scalability, because of global reach, and standardization.

We have one user of the software and their role is the mapping development and the day-to-day coordination of changes. They monitor the flow in and make changes as needed, based on customer maps: a new map request, a new customer, or new sites. That same person also does the maintenance and the deployment. I'm looking to have the same tool globally and I will be able to contract people to do it in Asia, since they speak a different language. I will contract SEEBURGER consultants to do that for me.

I don't know if we're using the Landscape Manager and I don't think we take advantage of any Active-Active in terms of handling larger loads, as we have one instance. It's not multiple and it's not their Cloud Services, it's the on-prem SEEBURGER Business Integration Suite (BIS) 6 platform.

In terms of its flexibility, when it comes to adding integrations, it's not that kind of setup for us. We don't integrate into SEEBURGER Business Integration Suite (BIS). We use the tools and the mapping, Workbench, as it's presented, and send the EDI information off to our ERP system. We don't take advantage of integrations.

I would rate it at eight out of ten because the current tool is planned to be moved to the cloud so we are not looking to switch. We are looking to scale it globally, so we are pretty happy with it.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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