How has it helped my organization?
Just moving away from traditional spinning disc to solid state storage is a step forward, and user applications obviously are performing much faster. We have a much smaller footprint within our datacenter, so we've able to reduce overall operating expenses within our datacenter; shrinking costs for our business. It's been a fantastic improvement all round.
What is most valuable?
- The resiliency of the platform
- No down-time with the product itself
- Overall performance of the solution
- The dedupe
All of the feature set has been fantastic.
What needs improvement?
Really, everything our business needs, the solution currently has. Some of the other things that we are really looking forward to are some of the CloudConnect abilities.
We only have one array today, so we want to add an additional arrays in a different datacenter so then we can actually do some of the Snapshot mirroring. That capability is already there, we just don't have an additional solution for it. Right now, for us, there is not much else that we really need.
I do like their automation, some of the things that they've actually built in with their PowerShell. A lot of that stuff will help us automate our day to day operations. They've been on track with everything that we're looking for and it's just a great solution.
What do I think about the stability of the solution?
We've run it for a year and a half, we've done multiple code upgrades, there's been zero impact to the business when we do a code upgrade. During our testing we actually demoed unplugging an entire node from the solution just to see if there was any impact to the business, there was none. In a year and a half there has been zero down-time and it's been really a solid product.
What do I think about the scalability of the solution?
Scaleout, the ability to just add additional nodes without needing storage vMotion, moving anything on the virtual side around, has been really great to see. We actually just recently went through and added an additional node, we did that seamlessly; no impact to the business, no impact to our users. Our application set just continued to run. All of the LUNS just expand once the new node is added, you really can't ask for anything better.
How is customer service and technical support?
Honestly they have probably one of the best technical support staff we've worked with. One of the things that we did do during our PoC, is we actually made support calls at two in the afternoon, asked specific questions. We actually opened up support calls at 2am, just to see if we would actually get the same response which is exactly what we saw. It was good to see.
How was the initial setup?
Simple, easy, adding an additional node is easy, just a couple of cables, there's no complexity at all with the solution.
Which other solutions did I evaluate?
We looked at Texas Memory, we looked at Violin Memory, we looked at XtremIO. All those solutions just didn't compare with what we could do with SolidFire in terms of performance, support, product stability. SolidFire definitely just blew the competition away.
What other advice do I have?
I would definitely say have a look at SolidFire, just because of the scalability, the ability to add additional nodes, the resiliency of the product. There are definitely other solutions that may come in and say they can do everything that SolidFire does, but in our testing we were unable to find a solution that mirrored what SolidFire could do. I think it just makes a lot of sense to just continue down that path with Solid Fire.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Nov 22 2017