What is most valuable?
The UML modeling, Use Case Modeling, ability to import custom graphics and map to UML objects, document templates and generation. I would rate the solution as 9/10 as a "project team UML documentation" platform.
5/10 as an "Enterprise Architecture" requirements platform. Mainly as it lacks the ability (or I lack knowing how to) lock specific objects to specific uses.
How has it helped my organization?
UML Use Case modeling with complete requirement statement generation.
What needs improvement?
I would rate EA as a 5/10 as an "Enterprise Architecture" requirements platform. Mainly as it lacks the ability to lock specific objects, object types to specific users or user groups.
For how long have I used the solution?
I have used it for over eight years.
What was my experience with deployment of the solution?
No. Have deployed in both standalone and team/shared repository environments.
What do I think about the stability of the solution?
No, the product is very stable.
What do I think about the scalability of the solution?
No. We scaled to a team of about 8 people with no issues using SQL Server as the repository.
How are customer service and technical support?
I never interacted with Customer Service.. So that speaks to stability and usability. Technical Support
I never interacted with Technical Support. So that speaks to stability and usability.
Which solution did I use previously and why did I switch?
Yes, we used Rational Rose and we switched because of cost of prior solution.
How was the initial setup?
What about the implementation team?
In house - we have deployed this platform for numerous IT and Business Process teams.
What other advice do I have?
Ensure you have fully reviewed your documentation patterns with the entire team.