Splunk User Behavior Analytics Review

Enables us to look at data rapidly to make a decision


What is our primary use case?

We use this product to support our operations.

How has it helped my organization?

Because of some of the visualizations that we utilize, we are able to understand strange, unusual traffic on our networks.

What is most valuable?

Being able to look at data rapidly to make a decision.

We have seen a measurable decrease in the mean time to detect and respond to threats. We are now 40 percent or more effective or faster.

What needs improvement?

I would like a bit more flexibility on how to configure it. It is still a little locked down, as compared to some open source offerings.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is pretty scalable.

How are customer service and technical support?

The technical support is good.

If you previously used a different solution, which one did you use and why did you switch?

We invested in this solution because our previous way of doing business was not scalable.

How was the initial setup?

The initial setup was complex because some of the configurations that we required needed customization.

What about the implementation team?

We used an integrator for the deployment. They did a pretty good job and continue to help support the product.

Some of the customization is a bit tedious. You really need an integrator to help you out.

What was our ROI?

The solution has increased staff productivity by around 20 percent.

What's my experience with pricing, setup cost, and licensing?

There are additional costs associated with the integrator.

Which other solutions did I evaluate?

We currently have a blended environment of ELK, ELK Stack, Elasticsearch, and Splunk.

What other advice do I have?

It helps us make decisions faster.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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