What is our primary use case?
We offer this solution as part of a bundle to our customers for which we offer technical services. We are aiming to have a centralized marketplace.
We have experience with hybrid, on-premises, and public cloud deployments. We have a complex environment and are slowly transitioning to this solution. Our production environment is the only one that we're putting into Microsoft Azure. For security reasons, we still have some systems on-premises.
What is most valuable?
The DR for this solution is Active/Active.
This solution offers high availability, and business continuity is in place.
What needs improvement?
This solution would be improved with the inclusion of better self-service tools.
It needs to be easier for my technical teams to perform support tasks.
For how long have I used the solution?
We have been using this solution for about four months.
What do I think about the scalability of the solution?
This solution is scalable. Multiple tiers and multiple layers are there.
How are customer service and technical support?
We are still very early in the process and have not yet had many use cases. However, at this stage, Microsoft is working proactively with us. We have premium-level support.
How was the initial setup?
The initial setup of this solution is usually complex, especially for an enterprise customer. This solution is tailored to specific customers, which is why complexity varies.
The typical deployment takes six months.
What was our ROI?
Our Total Cost of Operations is cheaper using this solution as compared to an on-premises deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing for this solution is based on subscription. We have an enterprise license, so the price of this solution is high.
What other advice do I have?
I recommend this solution, as long as the cloud environment is suitable.
This is a good solution, but from the angle of security, everything can be breached.
I would rate this solution an eight out of ten.