What is most valuable?
It is difficult to identify the most valuable features as it typically depends on the project. I would say that the feature that is a ‘must have’ for all projects is the Details on Demand. This feature allows me to immediately identify the details associated with a visualization without having to create query against it.
Most currently, I have been leveraging scatterplots, geographical mapping, and linear regression visualizations.
How has it helped my organization?
I have produced numerous models on customer segmentation, leveraging cross-tab; summary tables; scatterplots; k-means clustering; and custom filtering. One such tool has essentially allowed us to create real-time custom segments of customers based on similar customer attributes. Historically, we used P$YCLE codes for segmenting but now we can create 10-13 segments on the fly based on our own customer data.
What needs improvement?
Spotfire needs to allow for more of a database feel when using multiple data files. In order to use more than one file in a visualization (e.g., customer and customer sales history), the user has to build relationships between the tables on a one-to-one basis. Some visualizations allow the user to pull data from multiple tables while others are limited. Building the relationships between tables also feels somewhat clunky. Much of the power behind the Details on Demand (DOD) feature is adversely impacted by only being able to view details for the source table. This means that data contained within related tables (by way of the previously built relationships) cannot be previewed through the DOD unless the user inserts columns of the related table(s) into the source table. This inserting procedure is also somewhat clunky and leads to manipulating the original source file.
For how long have I used the solution?
I have been using the Spotfire application for about two years.
What was my experience with deployment of the solution?
I have not encountered any deployment, stability or scalability issues. Spotfire is a robust visual analytics platform capable of crunching a lot of data. Because the processing is in-memory, users are only limited by how much memory that they have on their system.
How are customer service and technical support?
Which solution did I use previously and why did I switch?
I have used other so-called analytics tools in the past but Spotfire buries most others. Even Microsoft Power BI is unable to compete with the ease of the Details on Demand feature available within Spotfire.
How was the initial setup?
What about the implementation team?
We implemented on our own.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive, as it relates to most other enterprise-wide applications.
What other advice do I have?
The UI is very easy to pick up and learn. I would also say that people considering Spotfire should preview the predictive analytics component. It is really smooth and provides the necessary statistical tools to help build forecasting models.