It is being used in a number of ways within the organisation, from internal financial analysis to products and services we sell to our clients.
I have used it for ~18 months.
I have not encountered any stability issues.
I have not encountered any scalability issues.
I have not had to use technical support that much, save for when I first started learning the software. The service I got then was very good/positive.
We have used a number of solutions (as the product is used in many areas of the company). In my previous role, we replaced Cognos with Spotfire and the benefits were plentiful, including but not limited to:
I believe the admin/installation was not as straightforward as other software. However, I wasn’t directly involved in that.
Many other software products were reviewed; the decision to proceed with Spotfire was made at executive level.
Find experts in Spotfire; perhaps get some consultancy to fast-track your knowledge. We are lucky enough to have internal expertise to fulfill that requirement.