TIBCO Spotfire Review

Visualizations help us dissect data more and spot outliers more easily. Their mobile solution and export functions are relatively weak.


What is most valuable?

Visualization is the most valuable feature. Visualizations help us dissect data more and spot outliers more easily.

How has it helped my organization?

We have a dashboard set up with Spotfire to show risk metrics across the firm for senior management.

What needs improvement?

Their mobile solution (i.e. to use on mobile devices) and export functions are relatively weak. Spotfire templates are typically designed and mocked up on PC and then got rolled out to users, who in most cases require the capabilities to view them on both PCs and mobile devices. Due to real estate issues, the PC versions wont’ fit well on the latter. Spotfire doesn’t offer easy solutions for the transition yet. Separate templates tailored to smaller screens have to be set up manually by users.

For how long have I used the solution?

I have been using Tibco Spotfire for about four years.

What do I think about the stability of the solution?

We have not had any stability issues.

What do I think about the scalability of the solution?

We have not had any scalability issues.

How is customer service and technical support?

Technical support is medium. They don’t have a user hotline to call. Any technical issue will have to be either directed to consultants or logged in a ticket on the web.

How was the initial setup?

Setup was straightforward. Users can use the product straight out of box.

What's my experience with pricing, setup cost, and licensing?

I was not involved in pricing and licensing.

Which other solutions did I evaluate?

We evaluated MicroStrategy.

What other advice do I have?

It is a great tool. Compared to other products on the market, Spotfire is designed for enterprise-level solutions. The key, however, to fully utilize the tool is to have an open/transparent data infrastructure to feed into the tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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