Tricentis Tosca Review

This automated testing solution reduced our manual efforts, increased test process replication, and facilitated bug analysis.


Valuable Features

The test automation function is independent of the technology used by the drag & drop functionality.

Improvements to My Organization

The project that I used this product on did not have a professional test management approach within the test activities they had for their IT systems. That's why they implemented automated testing with Tosca Testsuite, and the manual effort got reduced. At the same time, the replication of test processes was raised by up to 100%. This made the bug analysis for their software development much easier.

Room for Improvement

There's not much. The release cycles of the vendor are much faster than what companies can implement. Sometimes, out of the box functionalities are reduced to reduce the tools complexity, but then customers do miss some functionalities they had in the past.

Use of Solution

I've used it for two years.

Deployment Issues

Not part of my job, but during the upgrade our IT departmend faced several issues in the installation process of the new version.

Stability Issues

Similar issues within the execution of automated tests occurred, but they were solved within the configuration settings and/or with the help of the vendor.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Best I have ever seen.

Technical Support:

Best I have ever seen.

Previous Solutions

Not as part of this project, but I used HP Quality Center as a test tool before. I found it much easier to learn as Tosca Testsuite has been devleoped for users with a very good and intuitive user interface.

Initial Setup

The main installation was already done when I started. The setup of work areas, and multi-user workspaces is very easy and straightforward. Different options are described very well in the user manual.

Implementation Team

Not sure, but I think the basic installation was done by a vendor team.

ROI

It's hard to calculate because there is no base available to compare with. However, test automation and management setup can be done very fast, and it has lower real costs when compared to doing a manual test execution for three or four times.

Other Solutions Considered

The department did an evaluation between HP Quality Center and TOSCA before my assignment started. The main reasons for choosing Tosca Testsuite was its easier usability as well as lower costs.

Other Advice

Check the efforts of your manual testing per application every year, and then decide on what, and how, to automate. Usually there should be an ROI at the latest, after using Tosca Testsuite for two years.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner.
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