Tricentis Tosca Review

This automated testing solution reduced our manual efforts, increased test process replication, and facilitated bug analysis.

What is most valuable?

The test automation function is independent of the technology used by the drag & drop functionality.

How has it helped my organization?

The project that I used this product on did not have a professional test management approach within the test activities they had for their IT systems. That's why they implemented automated testing with Tosca Testsuite, and the manual effort got reduced. At the same time, the replication of test processes was raised by up to 100%. This made the bug analysis for their software development much easier.

What needs improvement?

There's not much. The release cycles of the vendor are much faster than what companies can implement. Sometimes, out of the box functionalities are reduced to reduce the tools complexity, but then customers do miss some functionalities they had in the past.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

Not part of my job, but during the upgrade our IT departmend faced several issues in the installation process of the new version.

What do I think about the stability of the solution?

Similar issues within the execution of automated tests occurred, but they were solved within the configuration settings and/or with the help of the vendor.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Best I have ever seen.

Technical Support:

Best I have ever seen.

Which solution did I use previously and why did I switch?

Not as part of this project, but I used HP Quality Center as a test tool before. I found it much easier to learn as Tosca Testsuite has been devleoped for users with a very good and intuitive user interface.

How was the initial setup?

The main installation was already done when I started. The setup of work areas, and multi-user workspaces is very easy and straightforward. Different options are described very well in the user manual.

What about the implementation team?

Not sure, but I think the basic installation was done by a vendor team.

What was our ROI?

It's hard to calculate because there is no base available to compare with. However, test automation and management setup can be done very fast, and it has lower real costs when compared to doing a manual test execution for three or four times.

Which other solutions did I evaluate?

The department did an evaluation between HP Quality Center and TOSCA before my assignment started. The main reasons for choosing Tosca Testsuite was its easier usability as well as lower costs.

What other advice do I have?

Check the efforts of your manual testing per application every year, and then decide on what, and how, to automate. Usually there should be an ROI at the latest, after using Tosca Testsuite for two years.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner.
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