Tricentis Tosca Review

This solution allows you to create an automated framework where you can manage everything in one place.

What is most valuable?

This solution allows you to create an entire automated framework where it allows you to easily manage everything in one place.

How has it helped my organization?

It's given us the ability to do automated tests which has made some things a lot quicker.

A part of our problem is that we don’t necessarily have staff 100% dedicated to it, so that's a problem in our area. We should have had more done and taken on some huge projects, so it’s more that we haven’t had the time to use it to the greatest extent possible.

What needs improvement?

Our stability problems mentioned below notwithstanding, I am sure the new release will address everything that we need. We are going to convert to the new version and we have to address a problem with one of our apps first. We recently went through some training, our staff was excited about that and being able to see the new version was great.

The biggest roadblock for us in getting the newest version right now is accommodation of our application. The current version makes our lives easier, but we're still holding off on some testing until the accommodation issues has been resolved.

For how long have I used the solution?

I've used it for a year and a half.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

I think the version we're using is fairly stable, but I think the new version is not so stable, and that’s what's stopping us from moving over to it. We're having application problems, but once that's resolved, we'll move over to the new version.

What do I think about the scalability of the solution?

It's scaled for our needs so far.

How are customer service and technical support?

Overall, I'd say that technical support is good. When I have had interaction or problems, I let them know and they provide me with get instant feedback. I have been happy with that.

Which solution did I use previously and why did I switch?

We didn't use a previous solution, but I've personally worked with other tools. Testsuite is versatile, and that was the big thing about choosing it. We're using Power Builder, which Testsuite can support, along with other applications. So it's great having one tool instead of many.

What other advice do I have?

I think it’s important to get the training that is provided and really make sure you get hands-on time with the product. That’s our problem -- we haven’t been able to dedicate ourselves to it. If we had the time to stay with it and learn it then we could move forward.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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