Tricentis Tosca Review

Enables automation of regressive test cases, reducing the manual work involved


What is most valuable?

  • Automation of regressive test cases
  • Entering process and risk structures as basis for test design
  • Entering logical test cases as basis for meaningful executable test cases
  • Using the same test tool now as well for manual business testing

How has it helped my organization?

Improves the software quality in production by finding more defects with automated test sets, before transporting developments to production.

Reduces the effort for acceptance testing by business colleagues by

  1. Reducing the effort for manual regressive tests and by
  2. Providing better pre-tested software for business acceptance testing.

What needs improvement?

Reporting.

For how long have I used the solution?

About 10 years.

What was my experience with deployment of the solution?

Sometimes new features do not work as shown on slides, in the first release.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Not now. In previous versions yes, for more than 10,000 test cases.

How is customer service and technical support?

Customer Service:

Nine out of 10, and now further improving.

Technical Support:

Eight out of 10. Sometimes too (ITIL) process focused and too little content focused.

Which solutions did we use previously?

We used, and still use, our test tools depending on the test focus. But we switch to Tosca whenever respective functionalities are stable, usable in our tests.

How was the initial setup?

Recent upgrade went smoothly. Upgrades have gotten better over time.

What about the implementation team?

Upgrades are done in-house, new features are done with vendor.

What was our ROI?

We have used Tosca for a long time now. Recent new projects on Tosca have a ROI between one and two years. The cost driver is less the tool than the project effort.

What's my experience with pricing, setup cost, and licensing?

Start with a test version.

What other advice do I have?

Start with a pilot project, have Tricentis or a partner support the setup, pilots and extensions.

Tricentis is very good in communicating and sharing test best practices and often ahead in offering new trends in development and testing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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