Backup and replication.
Backup and replication.
If we have any issues with servers having been corrupted or damaged, we are able to restore our backups. We are also able to store our backups offsite, in case of fire. Right now I'm using it with VMware. The benefit is being able to replicate the information to a different offsite building where I can store it. We're an FQHC and we have to have an offsite backup in case of a fire.
If we were to lose all of our data we wouldn't be able to operate. We run a 24-hour clinic, we have an ER department, and the data needs to be safe. If we didn't have that information stored safely, our patient information, we would not be able to run the business. So it's very valuable for us.
It also saves us time being able to do backups automatically instead of manually.
Finally, for reporting purposes, it's safer for us to have multiple places where backups are stored. We feel safe that the information is backed up more than once.
The most important feature is the Restore, to be able to restore in a disaster recovery situation.
If the English accent of the support agents was a little better, so that we, as the users, could understand it better, that would be nice. It's very hard to understand the support people when we talk to them because of the accent.
We haven't encountered any issues with the stability so far. It's been working fine.
It can handle a lot because it's doing a whole data center, so it's handling everything.
Tech support is good.
I purchased Veeam but my local reseller sold me only a minimal number of licenses and I was not told that I needed to purchase many licenses. So it was not cost-effective for us to have that solution installed here.
The initial setup was not complex at all. It was easy.
It's very hard to estimate ROI. If I have a disaster issue here, my whole company is down, so I cannot put a value on it. It's really the value of the whole company. If we don't have that data we aren't able to run. It's a very valuable tool for us.
The pricing is good.
Veeam was one of the options we looked at.
Test it first. Make sure it works in your environment. But I will also say that it's an immediate investment that needs to be done.
We aren't using the compression or encryption features. We don't need them.
I would rate it a nine out of ten. It's not a ten because the accent of the customer support agents is very difficult to understand. You have to ask a few times when speaking to them. That's the only issue, the rest of it is good. It's a good product. It's working.