What is our primary use case?
We were looking for a backup for Red Hat Virtualization. We don't need any advanced features from a backup solution yet. We don't have VMware or Hyper-V, we only have Red Hat Virtualization.
We are a service provider and we have many customers but we are only using this solution for one of our customers. They have a small environment with four servers.
How has it helped my organization?
It was very difficult to find a product that supports Red Hat Virtualization natively and to take a snapshot of the VM or a full backup or a dump from the machine. The option that Vembu proposed, to take the machine as an image, take it from the system, is also good. It has enhanced our backup system. Before, it was very difficult and we did it manually. Now, it's easy to take an image from Red Hat.
BDR Suite helps us deliver an enterprise-level data protection solution and reduce our budgets. It is about half of the cost of other products we looked at.
What is most valuable?
- It's easy to install.
- It's simple to configure.
What needs improvement?
They said they can support Red Hat Virtualization and we assumed that they support any compatible system but we found we need to do a network backup or a network image, which is not what it said on their website. I have had many discussions with them about where this component is. Initially, I was searching for a component which would back up Red Hat Virtualization. They said they support this in the same way they support Hyper-V and VMware. I haven't found the feature in their portal or in any of their software. They haven't made a special agent for it, in the way they did for Hyper-V.
When we were in negotiations and discussing this with their pre-sales, we said we haven't found any documents from them talking about how they support Red Hat Virtualization. At the end of the day they said, "No, we deal with Red Hat Virtualization in the same way that we take an image of a file through the network." It's not native in the solution itself. For VMware they have a special agent. But for Red Hat, it's just a network backup, the same as files. When I asked about a license to support Red Hat, they said you just take the network backup and it will do the same job.
For the moment, that is fine for us. We will take the image. But it is not what we expected from the product.
For how long have I used the solution?
We started with it just before the [COVID-19] lockdown in April, but we haven't worked much with it yet.
What do I think about the stability of the solution?
We have yet to test the stability of the solution.
What do I think about the scalability of the solution?
We have also not yet tested the scalability.
In the future we may increase usage if we find it's good for backup. We plan to take the DR solution from them.
How are customer service and technical support?
We haven't had to contact technical support yet.
Which solution did I use previously and why did I switch?
We have used many solutions in the past. We switched to Vembu because of the Red Hat Virtualization. Our old solutions don't support it.
How was the initial setup?
The initial setup was straightforward. There were no difficulties and no advanced settings that you need to learn before you do the setup. We had it deployed within minutes.
What's my experience with pricing, setup cost, and licensing?
We have an enterprise license. We found it very simple and straightforward. For our needs, the price of the backup system is not too much.
However, the prices are not clear in the portal. Not all the items are listed.
Which other solutions did I evaluate?
We checked out Veeam and Acronis but both were very expensive compared to Vembu.
What other advice do I have?
I can recommend Vembu for those who need just file backup.
It's a straightforward solution. It was easy to install and deploy for many machines, taking backups from files and servers in the same way. They offer 10 GB for cloud that you can use for free.
We haven't tested its compression, encryption, or deduplication features yet. So far, just our system admin is using and maintaining the solution.