VMware SD-WAN Review

Simplifies automation and virtual services insertion


What is our primary use case?

We use it for connecting multiple sites through the internet.

Typically, our clients are medium-sized businesses.

What is most valuable?

VeloCloud developed DMPO to increase performance and connectivity.

VeloCloud provides very good performance, support, portal configuration, and service integration — I think that it's perfect.

What needs improvement?

VeloCloud could improve its integration capabilities with other solutions. VeloCloud just provides connectivity, but what about advanced security services or administration service providers, and HPP for voice solutions? I think that VeloCloud could improve this kind of service integration. I know it's not their main use case, but it's part of their portfolio.

In the next release, I would like to see better support for IPv6.

I also think that a CPE that supports WiFi 6 is necessary.

For how long have I used the solution?

I am a reseller — I have been using this solution for three years.

What do I think about the stability of the solution?

The stability is good, but it could be better.

What do I think about the scalability of the solution?

Scalability-wise, I think it's pretty good. It can support various numbers of CPEs and VMs for different uses in order to grow the capacity of the platform.

How are customer service and technical support?

Our customers don't have any complaints surrounding technical support. They don't often need help as there is plenty of reliable documentation online surrounding VeloCloud. We have yet to come across a use case that VeloCloud doesn't have documentation for.

How was the initial setup?

The initial setup is very simple. You can auto-connect the CPEs. Once you activate the CPEs, the CPEs can then connect to other CPEs that are in the network.

What other advice do I have?

For reliable connectivity, I would definitely recommend VeloCloud; however, if my customers want another kind of service in addition to connectivity, then I would recommend another kind of solution.

On a scale from one to ten, I would give this solution a rating of nine.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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