VMware Software Defined Data Center Review

Good integration with everything available on a single pane of glass

What is our primary use case?

We started the project using this solution about three years ago, and we are now in production.

We primarily use this solution for automation.

We have an on-premises deployment.

What is most valuable?

The most valuable feature of this solution is integration because everything is available on a single pane of glass.

What needs improvement?

This is not yet a mature product. Initially, it is simple to use, but after some time in production, you've got problems. These are particularly related to the main design.

The design phase is not easy. All of the stuff available on the website is not very carefully designed. We suffered for four months before obtaining the bug fix.

I would like to see the process of building and setting up homogeneous classes made easier.

We have some Intel machines and some AMD machines, are we cannot mix these within the same cluster. It is a big mess for us. As we want to scale, we do not always want to use the same kind of machine.

For how long have I used the solution?

We have been using this solution for about three years.

What do I think about the stability of the solution?

This solution is stable, but problems can be difficult to solve when something goes wrong.

What do I think about the scalability of the solution?

I am very confident about the scalability. Compared to an ESXi environment, I'm not convinced that the same applies to NSX.

We have about ten people in our team who use this solution. We are working towards increasing the number of users. However, there are things that have to be fixed in production first. After that, we can scale more.

How are customer service and technical support?

I cannot say very much about the post-sale support team because they normally speak with the customers directly, and we are not advised of the problem.

How was the initial setup?

For the software-defined storage it is very easy because there is not very much to do. The product is quite automated.

For the NSM design, it takes a lot of time because you have to configure the integration for third-party products like Cisco ACI. 

What about the implementation team?

During the design phase, we had VMware at our site. They carefully considered the aspects of our design.

What other advice do I have?

You have to learn a lot before using this product, but once you learn it, there are a lot of advantages.

The main problem is design, not implementation.

When it comes to this type of solution, there are not very many people who are skilled in managing it. For example, I could say that in Italy we have four or five.

I definitely recommend this product for others but, again, in some cases, there is a lot of work to do.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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