What is most valuable?
There are a lot of different benefits with this product, because there are a lot of things that we're trying to automate. There's another guy within my group, he's the administrator of vROps. He's been able to implement a lot of things, and help us script things for monitoring, for patching, and a whole lot of things. It's definitely got a value and it saves us a lot of time.
What needs improvement?
I could see improving by just knowing how to script a little better, but other than that, I think the product itself is fine.
What do I think about the stability of the solution?
Very stable solution. We've had very good luck with it.
What do I think about the scalability of the solution?
It's scalable. There are a lot of different things you could do with it. Really it's whatever you want to do. Whatever you want to put your mind to, to make it scale, it'll do it.
How is customer service and technical support?
It's good. It's excellent. We haven't had any trouble. If there is something that we have trouble with, call them, and we're on the phone with engineering. They're good about taking care of us right away.
How was the initial setup?
It's pretty straightforward. You can read some of the white papers on it. It's not difficult.
What other advice do I have?
It's a great product. It saves us a lot of time. It cut down a lot of late nights for us.