VMware vRealize Operations (vROps) Review

Alerts about our environment are key for us though a focus on vSAN performance, dashboards, would help

What is most valuable?

The most valuable features are the alerts about the environment because that way, if we have a server that goes down, a cluster we know about, or if there's a performance issue, we'll be alerted about it.

How has it helped my organization?

If we have one server in a cluster that went down or if we lost a network adapter, we would be able to know.

What needs improvement?

Anything that is more helpful to vSAN performance, such as dashboards.

What do I think about the stability of the solution?

Stability's good, stays up and running all the time.

What do I think about the scalability of the solution?

I haven't really needed to scale, we have small companies.

How is customer service and technical support?

I haven't been too impressed. There seems to be a lot of running around or not hearing back.

Which solutions did we use previously?

Our VMware salesperson recommended it.

How was the initial setup?

Somewhere in the middle of straightforward and complex. I remember setting it up and dashboards would have empty data, and I'd have to do Google searches to figure out how to fix it.

What other advice do I have?

Most important when selecting a vendor are support and performance.

It's a great product if you can get it to work properly and function according to your needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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