VMware vRealize Operations (vROps) Review

Enables us to gather analytics and has reduced troubleshooting time

What is our primary use case?

Our primary use case of this solution is to gather analytics. We don't use it very often but it's working and collecting data. 

How has it helped my organization?

It has helped my organization by running analytics on use cases, performance, and by running clusters. It has also helped reduce the time it takes to troubleshoot issues for the VDIs. 

What is most valuable?

I find this solution to be intuitive and user-friendly, for the most part. It's the type of thing where if you don't use it, you lose it.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I have found this solution to be stable. We have never had any downtime. 

What do I think about the scalability of the solution?

I've never had an issue with scalability. 

How is customer service and technical support?

We've had to use their technical support and we've found them to be great. 

What other advice do I have?

I would rate this solution a seven. We don't use it enough for me to give it a ten. There's a lot of value to it but we don't fully exercise it. It's a great product depending on what everyone's needs are. 

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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