What is our primary use case?
We primarily use the solution for hyper-converged infrastructure.
It's a four-node cluster that has internal storage and the solution has combined all four nodes via vSAN. vSAN is software, a software-defined storage software from which we can combine our four-node storage and other resources into one virtual storage tool. It's a software-defined model.
We are using it for surrounding applications, not for core applications. For core applications, we are using Power Systems and IBM Cloud Storage.
What is most valuable?
The product is a very good software-defined solution.
The product has been simplified so that it's very easy to use.
VxRail is a good product and since Dell acquired VMware and went hyper-converged infrastructure, it's been great. It's a very robust solution.
The main thing is that vSAN software is built-in, inside the hypervisor. It's an excellent way of doing things and it's common sense. If we are talking about other hypervisors, such as, let's say, Cisco HyperFlex, HP SimpliVity, and Nutanix, the difference is where vSAN is built on the VMware. You don't need to create a VM for vSAN. It's built-in, in its hypervisor.
When VMware was acquired by Dell, the hardware and software were combined together, which has been very good.
The support has been excellent, especially if you compare it to IBM.
The solution is very good for smaller entities, such as small or medium-sized organizations.
You can scale the solution quite well.
From a security point of view, the solution is pretty good.
What needs improvement?
The licensing is a bit too costly. They should work on lessening the overall price.
For how long have I used the solution?
I've been using the solution for the last two years or so. It hasn't been for that long.
What do I think about the scalability of the solution?
The solution is very good for small and medium-sized organizations.
The product can scale. When we go for an upgrade, all the upgraded software is combined in a one-bundle unit.
We've just extended our solution. We have four-node clusters, and recently we acquired more resources. We just extended this cluster to eight nodes. We are waiting for the delivery of the equipment. We already replaced some of it.
How are customer service and technical support?
We've had a good experience with technical support.
The support mechanism of Dell EMC offers a very quick response. They give us the attention we need when we say there's an issue. The engineer will come online immediately and provide support. We've been quite satisfied with their level of service overall.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive and it could be a bit more reasonably priced for its customers. We hope it's something that will get worked on.
What other advice do I have?
VxRail is the product of Dell, with both hardware and software combined together. It's a very good product.
We bought this VxRail for our VMware-certified applications. Those applications only run on VMware-certified systems. That's why we procured VxRail. Otherwise, we have Hyper-V as well, Microsoft Hyper-V. Hyper-V is an American-based company, which always offers hyper-converged infrastructure solutions. On Edge we are using Hyper-V, It is also a software-defined box.
We have our own private Cloud as well for converged infrastructure. We have the Lenovo Blade series and the external storage is connected to the chassis which we are using for our surrounding applications. This is our private Cloud. It is also on Microsoft Hyper-V.
We aren't using the latest version of the solution. We are using the version before.
Overall, I would rate the solution at a nine out of ten. We've been very happy with it.
Which version of this solution are you currently using?