Zerto Review

I would not do a virtual based disaster recovery solution without this tool

What is our primary use case?

Cloud-based disaster recovery. However, do your homework on your provider. There are several options besides Azure and AWS that don't have their surprise charges. Be sure to check them out.

How has it helped my organization?

Would not do a virtual based disaster recovery solution without it. Or would not do a virtual to virtual migration without it.

What is most valuable?

It just works. This sounds simple, but it is so true. So much of what we are sold in IT doesn't work as advertised. Zerto does.

What needs improvement?

It's coming, but I want to do my backups from my DR side without impacting my production side. This is supposed to come out in v7.0.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Rock solid, it just works. Make sure your Windows boxes are not previous in-place upgrades. Bugs between the Windows components create issues with assigning IP addresses. This is a Microsoft issue and not a Zerto issue. 

What do I think about the scalability of the solution?

It's being used for hundreds of machines. It just works.

How are customer service and technical support?

Tech support is great. They help troubleshoot things that are not their issues. See Microsoft upgrade note above.

Which solution did I use previously and why did I switch?

Yes, VMWare Site Recovery Manager. SRM is not as intuitive and is VMware version dependent. Zerto does not have those issues. 

How was the initial setup?

Very easy setup. Like all DR solutions, it requires planning. Specifically the network side. Don't skimp.

What about the implementation team?

Use a Zerto cloud service provider. They generally know their stuff. 

What was our ROI?

Amazing ROI considering I don't have to buy a second set of hardware for my DR site. I can use a cloud provider and only pay when I need it.

What's my experience with pricing, setup cost, and licensing?

Check your cloud providers. You don't have to host the DR side yourself. Also, look at folks other than Azure and AWS. The hidden/surprise costs will knock your socks off.

Which other solutions did I evaluate?

Veeam (no CDP), SRM, RecoverPoint for VMs, Double-Take.

What other advice do I have?


Disclosure: My company has a business relationship with this vendor other than being a customer: We are also a reseller of Zerto services.

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