What is our primary use case?
Our primary use for this solution is DR Replication to a separate data centre. We use VMware at both sites. We're currently replicating around eighty VMs from our primary data centre in London to our secondary data centre in Beccles. Most of these are SQL servers with the VSS agent installed.
How has it helped my organization?
We now have the ability to activate replicated VMs at our DR site within minutes of something happening to our primary data centre. The ability to have a RPO of seconds has enabled us to restore data to just before an incident has occurred, which certainly saves a lot of time and money.
What is most valuable?
The most valuable features of this solution are its ease of use and simple setup.
The ability to do a test failover to an isolated environment has been very useful, as this allows us to test servers without any implications to our live environment.
The dashboard is very clear and concise, showing any problems in different colours.
What needs improvement?
The VSS agent setup and configuration does seem to be a bit clunky compared to the rest of the software. We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time.
For how long have I used the solution?
I have been using this solution for four years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.