Zoho

Zoho Reports Review
Business Intelligence Reporting - for all of us


Valuable Features

  • Import data from feeds
  • Drag and drop report designer
  • Publish & Share - to a schedule
  • For beginners and data base admins alike

Improvements to My Organization

  • Analyses expenses per account for customers in our CRM
  • Provides dashboards for different areas of business
  • Allows "live" reporting of data gathered using Zoho creator forms

Room for Improvement

Query builder guidance/steps for beginners who need to write actual queries

Use of Solution

5 years

Deployment Issues

Zoho Reports is a SaaS. Deployment is as simple as logging in with an account/Gmail/Google Apps account

Stability Issues

Excellent up-time and remains fast and responsive, even with 2 million records in the database

Scalability Issues

I've seen implementations from 1000 records to more than 2million records. No issues with either.

Customer Service and Technical Support

Customer Service:

Excellent. the support team have been very helpful, on one occasion even writing a particularly complex query for me,

Technical Support:

Excellent

Previous Solutions

Microsoft SQL reporting services - too expensive and has hardware requirements. Easier sharing via cloud and costs difference made me switch.

Initial Setup

Simple - Import spreadsheets, create relationships, create reports.

Implementation Team

I am a Zoho partner so implement for myself and my customers.

Pricing, Setup Cost and Licensing

$50 USD / Month

Other Advice

Zoho offer trials of all their products. I recommend using the trial and exploring the product fully.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company has been a Zoho Alliance Partner since 2009

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