Blackberry Optics Alternatives and Competitors

Competitor
# Comparisons
Rating
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Read reviews of Blackberry Optics alternatives and competitors

Associate Director - Infrastructure Engineering at AFT
Real User
Top 5Leaderboard
Great protection, excellent customer service, and an easy to understand UI

What is our primary use case?

We primarily use the solution as advanced threat protection. It is used to protect all endpoints, servers, etc.

Pros and Cons

  • "The UI is simple and self-explanatory. Everything is easy to understand."
  • "Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"

What other advice do I have?

We're just customers. We don't have a business relationship with the company. I'm not sure which version of the solution we're using. The last time I checked, it was version 5.6. It is up-to-date, however. I get a report every so often saying, we've updated the sensors, or current version, etc. It's an auto-update and it does that. Whenever it's missing something or it couldn't reach an endpoint, the company will send me a report of that, saying these endpoints are not updated because we couldn't detect it on the network any longer. The only advice I would say to others considering the…
Founding Partner, Security Architect at ISS
Reseller
Top 10
Well organized documentation, overall superior functionality, and helpful visualizations

What is our primary use case?

Some of my client's use cases are typical endpoint protection, telemetry, and threat hunting. We are using all three of the most popular services that point back to the cloud central console.

Pros and Cons

  • "Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."
  • "This solution could have greater granular control on how certain applications work."

What other advice do I have?

My advice to others is to take advantage of the POC and work with your POC rigorously. I think we have good responses on the POC as they get closer and closer to wanting to close. We were able to get stronger and stronger and more timely support. It is a good program and they are very fair about it. In any EDR, I would test them heavily and do not rely on marketing. When applying an overall rating to this solution I do not think there are any tens in the marketplace. We very pleased and we evaluate this every year or two. In our POC, we had 200 samples including ones that were available but…
Chief Information Security Officer at a tech services company with 11-50 employees
Real User
Top 10
Has the ability to whitelist, blacklist, and be very granular as to what I blocked

What is our primary use case?

The way I have it configured for most of my clients is that I go through and I do an analysis of where they need to go from basically giving them absolutely no access. I literally block everything. Then I start opening up their modules for content control. It's for opening up and giving specific users specific access that they need on the internet. I try to go with the zero access approach. That's my main approach. And that's how I usually use it. Obviously I have a couple of clients that wanted everything open and then they wanted us to go backward and to leave everything open and start… more »

Pros and Cons

  • "The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
  • "The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."

What other advice do I have?

My advice would be to do it. For the most part, I've been happy. I would definitely recommend it. I don't know if the software has the infrastructure for it, but in the next release, I would like for them to add some AI and some more predictive capabilities. It'll run more on a real-time basis instead of near real-time. I think that would work for me. I think it would be great. I would rate Bitdefender a nine out of ten.
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