BMC Remedyforce Competitors and Alternatives

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Farooq Hussain
Real User
Sr. System Engineer at a pharma/biotech company with 501-1,000 employees
Feb 14 2017

What is most valuable?

* Incidents * Request management * Change management * Asset management These are the core processes for organization, as we are more focused on... more»

How has it helped my organization?

When we started, we did not have a proper service catalog or services, and there were many complaints from end users regarding our services. CA... more»

What needs improvement?

Mobility is one area: There should be improvements in terms of implementations and content. Also, they have launched Xinterface, which is very... more»

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are affordable compared to other IT system management tools.

What other advice do I have?

Make sure that you have your processes ready so that the implementation will be easier.

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