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Carbonite Recover Alternatives and Competitors

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Read reviews of Carbonite Recover alternatives and competitors

TM
Account Manager at a tech services company with 51-200 employees
Real User
Top 5
Reliable, affordable and user friendly

Pros and Cons

  • "Veeam Backup & Replication is a great alternative to what is out there. Some of the backups just allow an agent backup to the cloud. You can back up a thousand different ways, but this is a great way to keep a customer and a company in compliance in that they've got their data secure onsite and offsite. The data being transferred to the NAS at the customer's location and also the data being sent to the cloud is encrypted in transit and it's also encrypted at rest so that nobody is going to be able to hack into that. No one will have the keys to do that."
  • "Veeam is good up until 300 VMs."

What is our primary use case?

Our primary use case with Veeam Backup & Replication is to backup critical data. We would recommend that a person put on a Veeam backup service so that in a disaster recovery scenario you set what has to come back up first because that is going to be the critical information that has to go back up as quickly as possible. You can put anything on critical servers, but we recommend that you use it for critical data that it is going to be restored within a four hour timeframe.

Veeam Backup & Replication can be deployed as agent-based or you can set it up to replicate back to a NAS, some sort of device onsite, so that a copy of your data goes to the device onsite and another copy goes to a data center for a backup as well. Then, if that server crashes, the device that's at the location has the latest copy of the good data from where they get the backup.

How has it helped my organization?

Veeam Backup & Replication has most definitely improved our organization because it saves the IT a lot of headache. 

What is most valuable?

Veeam Backup & Replication is a great alternative to what is out there. Some of the backups just allow an agent backup to the cloud. You can back up a thousand different ways, but this is a great way to keep a customer and a company in compliance in that they've got their data secure onsite and offsite. The data being transferred to the NAS at the customer's location and also the data being sent to the cloud is encrypted in transit and it's also encrypted at rest so that nobody is going to be able to hack into that. No one will have the keys to do that.

The dashboard is very, very easy to understand. We do demonstrations all the time with customers just to show them. If they've lost particular files because of a server going down, we can retrieve those files for them and quickly bring those files back up. So in a disaster recovery where you've got a location that's either been hit with a tornado, a hurricane, an earthquake, or whatever the disaster might be, this company and customer has to be up, then this data is secured offsite as well, and can be pulled down either to a VM, a virtual machine, or to another physical server. It is just a matter of how fast your internet connection is.

What needs improvement?

Until internet connectivity becomes standard all over the country and all over the world, as far as minimum speeds, the main thing would be just making sure that your data is being transferred as quickly as possible, that the data transfers are seated correctly, and that the replication takes place and is monitored. The service can be managed or unmanaged, it just depends on the customer's IT ability as to how much or how little we can help.

There is always room for improvement on anything, but at this point I think it's perfect. But I'm sure there are other things that customers are wanting that Veeam could probably put in their next update or patch. But at this point I don't have any information on that.

As companies grow, it just depends on what their needs are as to what we can help them with as far as the recovery is concerned. Larger businesses with more than 300 VMs would be a perfect scenario for Rubrik. Veeam, I think is good up until 300 VMs. With other services that we have, it could be lower than a hundred VMs, but it seems that Veeam is in a good spot.

For how long have I used the solution?

I have been using Veeam Backup & Replication for probably the last four years.

What do I think about the stability of the solution?

This solution runs very smoothly unless there is a server that goes offline on a customer's site that we don't know about, but other than that, the service is rock solid.

What do I think about the scalability of the solution?

The scalability is pretty much straightforward. It's just like updating software. For anybody that has a little bit of sense about how to update services it is pretty straightforward and simple.

Our clients are a mixture of small, medium and large businesses and they are all over the country.

How are customer service and technical support?

I do sales, so I'm the one that is responsible for selling the sizzle. My IT folks, my engineers, are the ones that face Veeam the company. I would say that the majority of the companies that we deal with in backup and recovery are very, very responsive and I feel Veeam is the same way. It's a great software package, it is inexpensive and it does a lot of things that IT companies and people in general want to see.

Which solution did I use previously and why did I switch?

We use EVault software and Carbonite backups, it just depends on the customer. If you can tolerate 12 to 24 hours of being out of service, then we have other backup services that are right in the ballpark in pricing, but just older technologies. Nowadays everything is like McDonald's and I want it now. I want my hamburger now and I want my data now. It is getting to where customers want that faster RTO and RPO so that they can have their company back up and making money as quickly as possible.

How was the initial setup?

The initial setup is pretty straightforward if you've got a person that knows how things go. Most midsize and large companies will have an IT person on staff that would understand that. If they don't understand it, of course our guys, our engineers, can train them for that and show them which way to go. But normally IT people are pretty familiar with dashboards.

What other advice do I have?

My advice to anyone considering Veeam Backup & Replication would be to definitely demo it and see what you think about it because you can't try it before you buy it, and see how it works in your environment. I'm not too sure if there are any trials that go on for a month at a time, but it depends on the customer. If they decide that this is something good for them, then we move forward with it and adjust as we go. But the majority of our customers know what Veeam is and have seen the product out there, because I send a lot of information out via LinkedIn and send emails to my customers about those services. It would just depend on whether it was an attorney's office, a hospital, whatever he is, but those folks would want to have their data as quickly as possible.

On a scale of one to ten, I would give Veeam Backup & Replication a 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1296030
User at a mining and metals company with 51-200 employees
Real User
Top 5
Easy to use with a helpful dashboard, good support, and the deduplication feature saves heavily on storage space

Pros and Cons

  • "The CDP backup feature is very nice, as it allows you to take backups at high frequencies and with application consistency."
  • "To improve Altaro, I would like to see the ability to choose more than one backup location at a time."

What is our primary use case?

We backup Hyper-V VMs from two hosts with Altaro VM backup. It could not be any easier to back up a VM server than it is with Altaro VM Backup. It is pretty much set it and forget it.

We do, of course, monitor our backups, and Altaro makes this very easy as well by using the monitoring software on our office computer. It connects to the software installed on the VM host, lets us know what is going on, and whether there have been any problems with backups or storage, etc. This is a very awesome backup software! Period!

How has it helped my organization?

Before we installed Altaro, we had constant problems with our backups. We were using an older platform and needed a change badly. Since we moved to Altaro VM backup, we have not had any issues with our backups. Everything just works.

All our backups can now be stored in more than one location, due to the ease that Altaro provides in setting up offsite backup storage. You can also add other types of storage if you need them.

I find that the Altaro backup software is just about as easy as it gets to protect your VMs.

What is most valuable?

The most valuable feature is the dashboard, which shows everything you need to see at a quick glance. It doesn't stop there; it goes into detail on the status of your storage devices and how much space you have available, along with how much you have saved with deduplication.

Deduplication is another great feature that saves so much space on your backup storage that it is sometimes hard to believe.

The backup graphs are awesome also, helping you see your information at a glance.

The CDP backup feature is very nice, as it allows you to take backups at high frequencies and with application consistency.  

What needs improvement?

To improve Altaro, I would like to see the ability to choose more than one backup location at a time. Make it possible to backup to a NAS, while at the same time or even a different scheduled time, back up to either a different NAS, or a cloud service, or a local drive. Right now you can add multiple backup locations, but you can only have the VM backup to just one of them. I would like to see this change to allow the VM to backup to all the locations either at the same time, or at different times.

For how long have I used the solution?

We have been using Altaro VM Backup for five years.

What do I think about the stability of the solution?

We have never had an issue when Altaro stopped working due to the backup software. It has always been great and just keeps going. It is a very stable solution.

What do I think about the scalability of the solution?

It is very easy to keep adding as many server hosts as you need, no problems at all.

How are customer service and technical support?

Oh wow! Altaro's support and service are top-notch. They are always available and ready to help. We have had to call on them a few times with some detailed questions and never had a problem. Furthermore, we always got a very quick response.

Which solution did I use previously and why did I switch?

We did use a different solution, and it was getting old and outdated. We knew that we needed to find something much better.

How was the initial setup?

This was one of the most straightforward backup solutions I have experienced. It was literally: install it, configure it, and let it run.

What about the implementation team?

We purchased it through a Vender, and they were very helpful in getting us answers. They also gave us a good price for the product.

What was our ROI?

When we first installed Altaro's solution, our ROI was only about two to three months, at most. That can vary for different companies, but it was spot on for us.

What's my experience with pricing, setup cost, and licensing?

Altaro had the best prices and ROI in the whole bunch that we evaluated. After testing it, we found that we lost no features or additions that the others offered.

Which other solutions did I evaluate?

We looked at several different solutions in the industry, and some other ones work very well. One of the biggest things that made the difference at that point was the cost. Altaro was a huge discount compared to the next solution we were looking at, so much we wondered, what could be the catch.

Once we downloaded the trial version and used it, we were hooked. Nothing was missing, and we got it all for a much better deal.

The other solutions that we evaluated were Carbonite, Veeam, Acronis, and Symantec.

What other advice do I have?

If you have VMs to backup, Altaro is the BEST solution for us and many others alike. I would suggest that you do your homework because everybody's needs are different, and make sure that you test Altaro. You may not need to waste any more time on anything else because it just works!

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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