Citrix NetScaler Unified Gateway Reviews

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RuiLopes
Real User
Solution Architect at vxnet.
Jul 29 2019

What is most valuable?

I've found the security features like web application firewall, the tri-scale capability as well the portability. You can have the NetScaler platform in different formats… more»

How has it helped my organization?

I work for a Citrix Partner, so Citrix Netscaler (now ADC) is one the pillars for our sollutions. we propose and implement for our customers. For them, security is the… more»

What needs improvement?

The solution is already very feature rich, but there are also points for improvement. Fortunatelly, at least so far and with the projects we've been involved, Citrix… more»

What's my experience with pricing, setup cost, and licensing?

As mentioned before, setup is fairly simple and documented on the Citrix eDocs. there's a lot of information and how-to articles which facilitates all the setup. The new… more»

If you previously used a different solution, which one did you use and why did you switch?

We normally try to evaluate other options depending on the customers use case and objectives, but somehow we end up sticking with Citrix ADC since with we've started… more»

What other advice do I have?

You don't have a very steep learning curve as you do with other vendors. In terms of manageability, I think it's easy, and there's also available some tools like Citrix… more»

Which other solutions did I evaluate?

yes, the major players on the ADC and remote access space.
Sameer Quraishi
Real User
Information Security Officer at Zamil
Jul 04 2019

What is most valuable?

I cannot say that now because it's just been six months. Nonetheless, we haven't received any complaints or performance issues so far.

How has it helped my organization?

The main challenge that we were facing is regarding the net application which does not work without this solution. We replaced NetScaler with the F5 solution.

What needs improvement?

The load balancing could be improved. Also, remote users should be able to carry connections to our centralized server and access applications remotely.

If you previously used a different solution, which one did you use and why did you switch?

We were using F5 LTM (Local Traffic Manager) before. They are the market leader. We were using that, but we replaced it with the NetScaler.

What other advice do I have?

I would rate this as ten out of ten because I don't see any issue and it is cheaper than F5. We are investing and getting additional features, such as features for applications. We get added value on that, which is good. We are getting… more»
Oliver Rodrigues
Reseller
Senior Network Security Planning at Ooredoo Kuwait
Sep 26 2019

What is most valuable?

The features that we have found most valuable are the web app support and VPN.

What needs improvement?

Citrix NetScaler is something that connects the deployment. To improve: * The interface should be more user-friendly. * Integration with other applications must improve. * They should provide training… more»

What's my experience with pricing, setup cost, and licensing?

We have an annual license.

If you previously used a different solution, which one did you use and why did you switch?

We used Barracuda. We switched from Barracuda because Citrix offered better features and scalability.

What other advice do I have?

I would recommend to other people to implement this product. Use Citrix Netscaler. It is 100%. Otherwise, I would give only a five or six out of 10 for the product.

Which other solutions did I evaluate?

We also evaluated F5 and Barracuda WAF.
Consultant
Security Consultant at a tech services company with 11-50 employees
Jul 12 2019

What is most valuable?

Most of our customers are using the load balancing feature and the verification feature is good as well, in my experience.

What needs improvement?

The two-factor authentication solution needs improvement. It needs a multi-factor authentification. Training videos would be helpful, and they're transitioning to a new portal, as far as I know. So the portal maybe has now improvements and they will provide for a larger community for the users and retailers. This will provide a more improved solution. A forward proxy in the next release would be… more»

What other advice do I have?

Most of the product is good, but we prefer F5's networks against Citrix. I would rate this solution as six out of ten.
reviewer88876
Real User
Citrix Pre Sales at a tech services company with 501-1,000 employees
Aug 28 2019

What do you think of Citrix NetScaler Unified Gateway?

What is our primary use case?

We use the solution for the control of application delivery.

What is most valuable?

All of the features are quite valuable, including the node balancing and gateway.

What needs improvement?

The VPN needs to be improved. In comparison to Cisco, the solution doesn't have as many features. Technical support needs improvement.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is very stable. If I were to rate it out of ten, I would give stability a nine.

What do I think about the scalability of the solution?

Scalability is okay. Out of ten, I would rate it at seven.

How are customer service and technical support?

Technical support is not…
Real User
Senior Specialist for IT Infrastructure Solutions at a comms service provider with 1,001-5,000 employees
Sep 03 2019

What do you think of Citrix NetScaler Unified Gateway?

What is our primary use case?

We primarily use the solution for load balancing.

What is most valuable?

The unified gateway and the active gateway, particularly used for desktop load balancing for web servers are the most valuable. The solution easily integrates with other solutions.

What needs improvement?

The solution can be a bit pricey.

For how long have I used the solution?

I've been using the solution for seven or eight years.

What do I think about the stability of the solution?

The stability of the solution is perfect.

How are customer service and technical support?

Technical support is okay.

How was the initial setup?

The initial installation is very easy.

What other advice do I have?

We use public and private cloud deployment models. For the use cases…

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Citrix NetScaler Unified Gateway Questions

What is Citrix NetScaler Unified Gateway?

NetScaler Unified Gateway provides industry trusted remote access to XenApp and XenDesktop, as well as all of your enterprise web, SaaS, and Citrix apps. The secure network remote access gateway simplifies and consolidates your infrastructure to deliver a seamless user experience while centralizing management. Using NetScaler Unified Gateway to deliver XenApp and XenDesktop, you can eliminate the need for a separate remote access SSL VPN for enterprise and cloud apps, reducing your overall costs and providing a seamless user experience.

Citrix NetScaler Unified Gateway customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders

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