Code42 Reviews

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JeffBrown
Real User
IT Officer at a non-profit with 501-1,000 employees
Oct 05 2016

What is most valuable?

* Flexibility of backup targets with full reporting, regardless of the target. * Locally back up system to on-site... more»

How has it helped my organization?

My company works in the developing world. Cloud backup is not always an option. Most other solutions that have an... more»

What needs improvement?

Reporting could be stronger. With the API you can do a lot of reporting, but it is not built in very robustly. License... more»

What's my experience with pricing, setup cost, and licensing??

Know your environment. Budget extra licenses to cover cold storage of inactive users to cover your data retention... more»

Which other solutions did I evaluate??

We switched from a fragmented hodge podge of different systems for different offices based on availability and... more»

What other advice do I have??

This is an endpoint backup solution. Do not look to them for server or database backup; that is not what they excel at.... more»
Andrew Salinger
Real User
Manager, IT at a engineering company with 1,001-5,000 employees
Jan 15 2017

What is most valuable?

The file restore functionality and remote backup for remote users is fantastic. It doesn't take a lot of resources and... more»

How has it helped my organization?

We save our end users time and our IT admins time. Both users spend less time fixing faulty backup solutions on remote... more»

What needs improvement?

So far, so good. I have not seen a ton of places that need improvement. There are some users who just do not come... more»

What's my experience with pricing, setup cost, and licensing??

Speak with your vendor to see if you can get better pricing through them. We thought the pricing was fair for what it... more»

Which other solutions did I evaluate??

We were using GFI backup / freeware. This is more automated. The software we were using was not very good at all. It... more»

What other advice do I have??

Keep up the great work. Ideally, we could have used the Windows Storage Server 2012 that was on a storage appliance we... more»
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Sergio CastaƱeda
Real User
ABS Support Analyst at a tech vendor with 1,001-5,000 employees
Jun 23 2017

What is most valuable?

There are a few, the first one would be that it is very user friendly, has a nice interface and we can restore from the... more»

How has it helped my organization?

Since I started working with CrashPlan we have less tickets open, since we offer monitor issues we received daily... more»

What needs improvement?

I am not sure, since we use an old version of the application (planning on doing the upgrade next year) and it has... more»

What's my experience with pricing, setup cost, and licensing??

well is not my department , i am not really familiar with pricing and licensing , i provide licenses when they are... more»

Which other solutions did I evaluate??

i never used a solution for backup , i used well hardware solutons but not an offsite or cloud solution before... more»

What other advice do I have??

well yes , is a really good backup solution i know they are a lot of them now in the market but this one is really good... more»
Alexander Warren
Real User
System Administrator III at a university
Oct 19 2017

What is most valuable?

Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer. We... more»

How has it helped my organization?

It has helped to alleviate the worry of many faculty and staff backup needs and keeping them current. It has also... more»

What needs improvement?

More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD).... more»

What's my experience with pricing, setup cost, and licensing??

It is 100% worth the cost to get and keep the support, especially when setting it up. There are some nice cheats that... more»

Which other solutions did I evaluate??

We didn't try anything before this, but our central IT department did offer a competitor. We found it to be far too... more»

What other advice do I have??

This software is designed to be set up and forget it for the users, but as an admin, you have reports that can help you... more»
KenBailey
Real User
Senior Desktop Engineer at a tech vendor with 51-200 employees
Mar 05 2017

What is most valuable?

The lockdown feature has been extremely valuable. We have been able to ensure backups of company data for compliance,... more»

How has it helped my organization?

It has improved our ability to have complete backups for people on legal hold and also ensuring everyone is backed up... more»

What needs improvement?

Even with the constant improvements coming quarterly, I would definitely appreciate the night mode in the administrator... more»

What's my experience with pricing, setup cost, and licensing??

Do your research; some other companies might be cheaper, but the support and ease of use are well worth it. Code42 has... more»

Which other solutions did I evaluate??

We ended up switching due to unfriendly user experience, as well as reliability and lack of functionality. The pricing... more»

What other advice do I have??

I can't say enough about Code42. The product has been a surprise at the ease of setup and deployment. Plus, they do an... more»
Michael Scarpelli
Real User
Director, Information Technology and Technical Support at a consultancy with 501-1,000 employees
Mar 23 2017

What is most valuable?

CrashPlan's always-active backup ability is crucial for ensuring that end-user data is protected at all times, any time... more»

How has it helped my organization?

Our researchers are often working remotely, and enabling protection of their data even when they are away from our... more»

What needs improvement?

I would love the ability to export archives of old backup data in a .zip or something like that, but the system... more»

What's my experience with pricing, setup cost, and licensing??

Consider that each user can have multiple devices associated with each license. The cost is low enough that there's no... more»

Which other solutions did I evaluate??

We had looked at a few personal cloud backup options, but CrashPlan had the most aggressive pricing and has proven to... more»

What other advice do I have??

CrashPlan is easy to use and reliable. The service is affordable and the company is easy to work with; highly recommended.
G
Vendor
Sr. Desktop Engineer at a tech vendor with 51-200 employees
Jun 23 2017

What is most valuable?

The "Legal Hold" feature is loved by our Legal Department. They are able to log into the console themselves, with... more»

How has it helped my organization?

De-duplication has saved us on bandwidth usage and also processor usage on the systems. Also, users are able to... more»

What needs improvement?

None, it always works great. Always looking forward to new features that Code42 will implement. The support site has... more»

What's my experience with pricing, setup cost, and licensing??

Code42 are flexible and are there to work with you. They have a great sales team and put are a "no-pressure" group.... more»

Which other solutions did I evaluate??

Yes, Lenovo Online Backup was a nightmare. I'm so happy we got rid of that. Code42 CrashPlan is lightyears ahead. They... more»

What other advice do I have??

Code42 CrashPlan is by far the best data backup solution on the market. The software is built by professionals, the... more»
Rex Sarchet
Real User
End User Technology Manager at a healthcare company with 501-1,000 employees
Oct 18 2016

What is most valuable?

Its as close to a "set it and forget it" application as one could get. We used the restore feature to help us migrate... more»

How has it helped my organization?

We used the restore feature to assist us in migrating 150 sales associates to new hardware. The cloud backups enabled... more»

What needs improvement?

The usability of the cold storage could be a little more user friendly. It is quite a process to access the data from... more»

What's my experience with pricing, setup cost, and licensing??

Pricing is in line with the expectations. As I mentioned previously, I would like to see a different tier or level of... more»

Which other solutions did I evaluate??

We used the Windows backup utility. We switched to enable us to have better visibility on what and how often our... more»

What other advice do I have??

The application and the company are absolutely top notch! The support is very responsive and the company has a genuine... more»
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What is Code42?

Code42, a leading provider of information security solutions, secures the ideas of more than 50,000 organizations worldwide, including the most recognized brands in business and education. Because Code42 collects and indexes every version of every file, the company offers security, legal and IT teams total visibility and recovery of data--wherever it lives and moves. With real-time alerts and forensics, these teams can easily detect, investigate, and rapidly recover from any data incident, such as ransomware, lost of stolen devices, and insider threats. Supported by a global state-of-the-art cloud infrastructure, the Code42 platform safeguards hundreds of petabytes of data and helps organizations comply with evolving regulatory environments. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA, and Split Rock Partners. For more information, visit code42.com.
Code42 customers
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
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