CyberArk PAS Reviews

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Real User
Core Analyst/ Server Admin at a comms service provider with 1,001-5,000 employees
Jul 24 2018

What is most valuable?

The basic features are, themselves, highly useful. I was just saying to some CyberArk people that I came to understand fairly early on that CyberArk is not just an IT security or cybersecurity tool… more»

How has it helped my organization?

It has given us a common environment where all of our critical infrastructure credentials can be stored. From the pure usability and administrative perspective, I can't imagine doing what we do… more»

What needs improvement?

Things that they were speaking about, here at the Impact 2018 conference, are things that we've already been looking it. They have been on our radar, things like OPM. We're beginning to use PSMP a… more»

If you previously used a different solution, which one did you use and why did you switch?

We were using KeePass before we got CyberArk, and I can't imagine trying to manage the number of accounts and credentials we have today, and the number of systems, with something like KeePass. It… more»

What other advice do I have?

One big piece of advice I would give is: Don't ignore user acceptance. If you want people to use CyberArk, you have to pay attention to user acceptance. If your users hate it, then your entire… more»

Which other solutions did I evaluate?

The team that I'm on, we weren't leading up the investigative part. Our security group did that. They're the ones who brought CyberArk to us and said, "This is the one we're going to go with." There… more»
Real User
Security Architect at a healthcare company with 10,001+ employees
Jul 22 2018

What is most valuable?

It has an automatic password rotation. We have so many accounts, and being such a large organization, it helps take a lot of maintenance off of our plates, as well as automating a lot of those… more»

How has it helped my organization?

Right out of the gate, three years ago, we secured all of our Windows Servers and all of our local administrator accounts. We followed that with all of their root accounts for our Unix servers. We… more»

What needs improvement?

One of the things that I have been wanting is that we use the Privileged Threat Analytics (PTA) solution, and it is a complete standalone solution, but they will be integrating it into the vault and… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not use another solution before CyberArk. The big thing that was a catalyst for us to look at CyberArk was the Anthem breach that happened back in 2014 or 2015. Being a healthcare organization… more»

What other advice do I have?

CyberArk is a fantastic solution. They understand what the industry is trending towards. They are able to meet that very quickly. Being in healthcare, we are a little bit behind the times and we… more»

Which other solutions did I evaluate?

We did not evaluate other solutions. We automatically went with CyberArk.
Find out what your peers are saying about CyberArk, BeyondTrust, CA (A Broadcom Company) and others in Privileged Access Management. Updated: September 2019.
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Real User
Information security engineer/ business owner
Jul 22 2018

What is most valuable?

I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes… more»

How has it helped my organization?

It increases the security posture across the entire enterprise because it's not only helping to secure those infrastructure accounts but it's also helping to secure our user accounts as well. It requires a lot more auditing and monitoring… more»

What needs improvement?

We had an issue with the Copy feature. Of course when we do the password rotation we restrict users' ability to show a copy of their passwords for some cases, and in other cases they actually need that ability, but we would prefer them to… more»

If you previously used a different solution, which one did you use and why did you switch?

I have had experience with CA PAM. That's the only other password vaulting technology that I've used so far. I've used SailPoint IdentityIQ, but that's not really password vaulting. Apparently, there is a partnership growing that allows you… more»

What other advice do I have?

Do your research. That would be my biggest advice. CyberArk is a great tool. However, it is not the only tool that does what it does and, in some cases, for a lot of people, other passport vaulting tools are more toward what they would need… more»
Rahsaan Knights
Real User
Information Security Analyst III at a healthcare company with 10,001+ employees
Jul 23 2018

What is most valuable?

* I love the interface because it is colorful, easy to read, easy to see, and how easy it is to make policies. * I love how we can make a policy that affects everybody instantly, which is great. * I… more»

How has it helped my organization?

We are stripping administrative rights, and we have implemented a special ID to help folks that lose administrative rights. Maybe it broke something, so while we design policies and try to get them… more»

What needs improvement?

I want some of the things which are glitching out there for me to be fixed. I have heard that there is something in the works, that they will be putting a feature in the help desk where they will have… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not have a previous solution, because we have always had admin rights. In fact, we did a proof of concept in CyberArk, version 1. We needed something to manage the endpoint and to be able to… more»

What other advice do I have?

Get on implementing it today. Be patient. Test a lot. Deploy slowly. It has places to go. I see the potential. It is getting there, but it has room to grow. If you compare this product with anything… more»

Which other solutions did I evaluate?

Avecto was the competitor. They integrated with McAfee ePO, which was our endpoint solution at the time. Unfortunately, it was not as robust as I thought it would be. I didn't like it. I felt like the… more»
Real User
Senior server administrator at a financial services firm with 1,001-5,000 employees
Jul 22 2018

What is most valuable?

Number one would be the company, CyberArk, itself. The support, the ongoing assistance that is there, the ongoing ideas that are out there from champions, and from the other community forums that are out there, is just phenomenal.

How has it helped my organization?

Because we now have the ability to grant access to management utilities like DNS Manager, Sequel Studio, and MMC, in a secure fashion, without system admins being required to continually reenter various passwords that are stored who knows where, it has really made the system admin's job much easier… more»

What needs improvement?

My list of enhancement requests on the portal is quite extensive. My goal as a system administrator is to enable people to do their jobs more easily, more efficiently. So, I'm looking for ways to enable people to leverage the security posture in CyberArk, and still be able to do their jobs. Better… more»

What other advice do I have?

My advice to a colleague would be: First, don't allow the security team to be the driving force. It has to be the server team that implements it, that is the driving force behind it, and the for that reason is there is always animosity between the people who are there to enforce security and the… more»
Sack Pephirom
Real User
Senior Security Engineer at a financial services firm with 1,001-5,000 employees
Jul 23 2018

What is most valuable?

* Ability to do workflow. * Allows users to self-provision access to the accounts that they need.

How has it helped my organization?

It allows me to create my custom CPMs more easily and quickly without having to code everything. It helps me build a lot of these codes, so it makes it easier for me to create custom CPMs and PSMs. It… more»

What needs improvement?

There is some stuff that we still have not fully integrated, which is our AIM solution. We are having all types of issues with it. I have been working with Level 3 support on it, but otherwise, from a… more»

If you previously used a different solution, which one did you use and why did you switch?

We were previously using Excel spreadsheets. We changed because of audit requirements, but a lot of times it will due to usability. We understand that having our password in a spreadsheet is a huge… more»

What other advice do I have?

My advice is to have the necessary resources to fully implement this. Don't just bring it in and let it sit. It needs to have the resources with a fully dedicated team to be able to get this… more»

Which other solutions did I evaluate?

We looked at Leiberman, and also at Thycotic Secret Server. One main things that stood out about CyberArk would be the actual user interface. CyberArk's interface was better than the other two, and… more»
Real User
IT Security Analyst at a mining and metals company with 10,001+ employees
Jul 18 2018

What is most valuable?

The support is good and quick. This is what we are paying for. We can try to implement something on our own end. However, when we need immediate support, because something is down, we usually get it within acceptable time frames.

How has it helped my organization?

Having the keys securely locked helps drive policy. We can say what policy is, then we can point to the solution which provides it. Having that availability is strong in a large enterprise, especially in a global enterprise where there is a… more»

What needs improvement?

It is web-based, but other competitors have apps. We need to get there. It is just smoother to have an app. You don't have all the bugs from having a browser, and people like them better, since you can get to them via mobile. There are… more»

If you previously used a different solution, which one did you use and why did you switch?

Since I started, it has always been CyberArk.

What other advice do I have?

Start small and don't try to overwhelm your scope. Do small steps and get them completed. Take notes, document, then scale out. Go from high risk out instead of trying to get everything in, then fixing it. One of my homework assignments at… more»
Consultant
CyberArk Consultant at a hospitality company with 10,001+ employees
Jul 22 2018

What is most valuable?

The most important feature is managing the credentials and implementing those policies which rotate the credentials. Session Manager is also key in not letting the users have access to those credentials. Instead, CyberArk actually manages everything by itself.

How has it helped my organization?

It helps us in identifying and detecting the major threats and vulnerabilities and to make sure those vulnerabilities are addressed before something bad happens. It is more of a preemptive solution, to take care of our weaknesses and overcome them. We have been continuously monitoring, reporting… more»

What needs improvement?

As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel.

What other advice do I have?

Take this solution over any other solution. In fact, I have personally brought a couple of my old colleagues with a technical background into this product line so that most of them are now certified on CyberArk and working in the same environment as well. Without doubt CyberArk is a 10 out of 10… more»
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CyberArk PAS Questions

What is CyberArk PAS?

CyberArk is the trusted expert in privileged account security. Designed from the ground up with a focus on security, CyberArk has developed a powerful, modular technology platform that provides the industry's most comprehensive Privileged Account Security Solution.

Also known as
CyberArk Privileged Access Security, CyberArk Privileged Account Security, SSH Key Manager, Privileged Session Manager, Privileged Threat Analytics, Application Identity Manager, On-Demand Privileges Manager, Endpoint Privilege Manager
CyberArk PAS customers

Rockwell Automation

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