Influitive AdvocateHub Reviews

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Laura Olson
Vendor
Senior Corporate Marketing Manager, Customer Advocacy & Evidence at a tech vendor with 1,001-5,000 employees
Jun 12 2018

What is most valuable?

We utilize Experiences within the hub for our special events and to maintain a good level of engagement through what would typically be slower times. I would highly recommend either Experiences or Campaigns.

How has it helped my organization?

Influitive has helped tremendously when it comes to driving our customer story pipeline. We are better equipped to engage with our customers on a regular basis using the program, which in turn, better sets us up for marketing asks and needs.

What needs improvement?

I have suggested notifications within the platform for new challenges and also a more engaged platform for each community member to interact with one another. I know these features are currently being looked at for future development.

What other advice do I have?

Influitive has always been great at listening to feedback when it comes to new product suggestions, which is nice as a regular user.
Natasha Ulanowski
Vendor
Advocacy Marketing Specialist at a tech company with 10,001+ employees
Nov 09 2017

What do you think of Influitive AdvocateHub?

The company, support, and Influitive coaches are always available to answer your questions and actually provide you with feedback, whether it be running your platform or on how to use a specific feature. They take a very personalized approach, catering to your specific objective and business needs. Needless to say I love the platform as it caters to different companies based on their objectives - whether it be references, quotes, speakers, reviews, etc.  A great platform to not only reward your loyal customers but find new ones to be advocates for you and your brand.  Be aware - running the platform is VERY time consuming! Make sure you have someone dedicated to running the platform.  Pros: User friendly, amazing customer service, instant feedback from customers, creating meaningful…
Trisha Muldoon
Real User
Partner Marketing Manager at a tech vendor with 51-200 employees
Jun 12 2018

What do you think of Influitive AdvocateHub?

I enjoy using Influitive. It allows me to be able to create challenges around questions that I have, then in return, I can get instant results which are amazing.  Influitive has helped drive traffic to our website, blogs, content, events, and more. While I was not part of the implementation process, but I am thankful that we have this tool as I find myself thinking about how this tool could have helped me in past roles.  One thing that I would like to see improved is the number of challenges listed in each experience. In addition, how many challenges are left before gaining something new (more challenges, badges, etc.). 

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Influitive AdvocateHub Questions

What is Influitive AdvocateHub?

Influitive helps B2B companies drive revenue and increase customer engagement through the voice of their most passionate advocates. Influitive’s AdvocateHub is an Advocate Marketing Platform that builds trust, transparency, and cultivates goodwill by giving customers personalized and human relationships with the brands they love. To do so, we elevate and bridge fragmented initiatives like word-of-mouth, branded communities, social sharing, product reviews, referrals, references, NPS, and feedback, while fulfilling your advocates’ desire for social status, access, belonging, and shared sense of purpose through a best-in-class advocate marketing experience.

Influitive AdvocateHub customers

Bynder, Hubspot, BMC, OurCrowd, Prezi, Ecobee, DocuSign, MongoDB, ADP, Ceridian, LifeWorks, Rosetta Stone, Gainsight, iCompass, Marketo, Salesforce, Box, Dell EMC, Duo, Oracle, VMware, IBM, HP, Cisco

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