Jiffy.ai Automate Overview

Jiffy.ai Automate is the #10 ranked solution in our list of best RPA tools. It is most often compared to UiPath: Jiffy.ai Automate vs UiPath

What is Jiffy.ai Automate?

Founded with the mission to radically change how enterprises automate complex business processes, JIFFY.ai puts the power of real-time innovation in business users’ hands. JIFFY.ai delivers an app-based, cognitive automation platform that includes capabilities ranging from intelligent document processing, natural language processing capabilities, RPA and Low Code/No Code development.

Jiffy.ai Automate Buyer's Guide

Download the Jiffy.ai Automate Buyer's Guide including reviews and more. Updated: July 2021

Jiffy.ai Automate Customers
Southwest Airlines

Pricing Advice

What users are saying about Jiffy.ai Automate pricing:
  • "The licensing is not expensive; it is quite cheap. The expensive part is to support and maintain it. Understandably, we engage them to do a lot of work that could have been done by our own staff, if we had an RPA team. I wouldn't hold that against them. It is just that the cost of support is on the higher side for us."
  • "The pricing is quite competitive. As a small player in the market, they are quite aggressive in their pricing. With the features that they offer, it is quite worth the value."
  • "The pricing and license make sense. They have a model based on the concurrency of the workforce, which is very suitable in our case. The savings are great on the licensing cost."
  • "If cost is of concern, then start with Jiffy. If cost is not your main concern there are a few premium products out there, but they come with a huge price tag."
  • "I like that it is very cost-efficient."

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Johnson Mah
National Professional Officer at a international affairs institute with 5,001-10,000 employees
Real User
Top 5
One stop solution for automating a wide range of processes in a very structured, logical manner

What is our primary use case?

We are primarily using it for processing documents, particularly for procurement and payroll. We have a case for HR to deliver a document for attestations for people who are leaving the organization. They are provided with an attestation letter. We are primarily using it for payroll and procurement, so far. We have our own virtual servers where we host on our own servers, but they are virtual and not physical. The machines running the bots are virtual machines as well.

Pros and Cons

  • "It is a one stop solution for automating process. The modular way that is assigned and works together follows a certain logic, and it encompasses a wide range of processes in a very structured and logical manner."
  • "The solution has just not closed the gap of being accessible to non-IT users. If you are a non-IT person, then this all looks like gobbledygook. Maybe that is something that can be improved upon."

What other advice do I have?

I learned that processes can be made more efficient with automation. That is a no-brainer. However, I feel that there are still a lot of misconceptions about the role of bots and people are afraid of them. They are afraid of losing their job due to a robot. RPA is something like a sneaker that allows you to move faster and do more. It is not a replacement for a person. A person is still needed to do the work for the direction you want to go and the target that you need to reach. A bot allows you to do things faster. Give them a try, then you can compare them to the other solutions. I think you…
HA
Head of RPA COE at a transportation company with 10,001+ employees
Real User
Top 5
You don't have to code; it is just drag and drop

What is our primary use case?

Our initial use cases are mainly for finance. We are doing account payable, accounts receivable, reconciliation, and those types of things with the automation. In terms of accounts payable, we automate the invoice processing since it is an end-to-end. This means that the vendor will send an invoice to email, which will be picked up by the bot automatically. Then, it will extract the information from the invoices and post it to our SAP. It is a web-based solution but hosted on our server.

Pros and Cons

  • "The biggest driver was the cost savings. We wanted to improve productivity and save costs. Therefore, we gave most of the mundane tasks currently being done by a human to a bot. Some of the mundane tasks were reading invoices and keying in the data. We are talking about 15,000 documents every day. That is a huge volume that needs a lot of people. With the bot, it is just a fraction of the cost, because there is a huge savings in terms of manpower."
  • "They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet."

What other advice do I have?

You have to be open to trying new things. There are certain things that if you are already used to other bigger players in the market, then there are things that you like and things that you don't like. However, even the things that you don't like, it is mostly because you are already used to the way the service player is doing it. Therefore, if someone is doing it differently, it could be actually better, though it may not feel like it. I think you will find it exceeds your expectations. Even with using humans, we have multiple redundancies to ensure there are no errors. The end results are…
Learn what your peers think about Jiffy.ai Automate. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
523,535 professionals have used our research since 2012.
John Georgiadis
VP Engineering at Zact
Real User
Top 5
Removes the burden of having to do some tasks manually

What is our primary use case?

We are using it in production for driving our Windows application, extracting content from it, and using it for our desktop automation. In our test environment, we are using the OCR features of the Jiffy.ai application. Essentially, we submit the images into the application, then we use the training model for the data. The actual images are being extracted and returned back to us as a document. We automated a fairly complicated process, but it was revolving around a single application. We are not doing content switching among multiple applications. It was mainly driving a single application… more »

Pros and Cons

  • "It removes the burden of having to do some tasks manually. However, we are just using it in production for a single project. It saves us a lot of time in terms of extracting that information. So far, it has made a big impact."
  • "Initially, in version 3, Jiffy.ai did not have support for containerization. In our environment, we are heavy users of containers and container illustrators. So, the initial deployment option was running based on individual hosts that we deployed in the cloud. That created a singularity in the way that we deployed services in our system."

What other advice do I have?

The OCR aspect of it is very interesting, although we haven't fully tested it. In the testing environment, we do use some of the AI features, which are primarily being developed by the Jiffy.ai team, not internally. We see the results, which are pretty good. We provide a number of images. The Jiffy.ai team performs the training, then we use the training model to extract information. So far, the results are very promising. We get the OCR scan results with a very high accuracy. So, we are happy with the results. From my little experience with our OCR project, it requires some training. I haven't…
AM
Managing Director, Business Transformation at a transportation company with 10,001+ employees
Real User
Top 10
The willingness to partner with us and understand our needs was key, as are the time and cost savings from automation

What is our primary use case?

We have a number of use cases. We've intentionally started with a focus in our finance controller organization as well as our supply chain organization. The bulk of our bots that have been deployed are in those two areas, doing a number of different business processes across those areas.

Pros and Cons

  • "The way Jiffy.ai integrates into existing infrastructure has been great for us. Our company is pretty stringent when it comes to cyber security and integrating with our apps... We've definitely had very strong scrutiny over this platform and this work, and even within that, it's been really successful at being able to integrate."
  • "I believe this is also being addressed, but a lot of the platform work, as we were putting in new versions or making some updates, was, ironically, very manual. It's improved greatly, but I would imagine that's an area that they're probably still working on, on the backend, to help when it comes to what we need to do for platform support."

What other advice do I have?

Lean into Jiffy as a partner for their expertise and knowledge. Be respectful of the partnership and the relationships, and our experience has been that they will really jump in to help and be there for you. You have to be honest and you have to just make sure you've got good communication in place as you're working through things. We've definitely automated end-to-end business processes, but you have to find the right level of granularity where you can do it all. We haven't explored an end-to-end process for a major value stream within the company. But within large-grain, end-to-end…
AM
Digital Project Manager at a aerospace/defense firm with 501-1,000 employees
Real User
Top 5
Saves significantly on manpower, but the UX needs improvement, as designing workflows is not straightforward

What is our primary use case?

We mostly use Jiffy.ai in finance, for accounts payable, accounts receivable, for scanning invoices, and fetching invoices from the suppliers' websites. The new division I'm in, which is a non-finance division, requires some automation as well. We are an engineering division, and the RPA team is starting to look into the non-finance processes. In our division, the processes are along the lines of document scanning and organization of those documents. We need to scan documents and identify the document types and put them in the right folder. It's a very manual, labor-intensive job that we are… more »

Pros and Cons

  • "The most valuable feature is the computer vision or OCR. That has a lot of use cases in real life. A lot of man hours can be saved, as we've seen in the finance processes... The feedback I have gotten from the team is that the OCR is quite powerful."
  • "The UI or the UX has room for improvement. The approach for designing the workflow is not that straightforward. It's quite difficult."

What other advice do I have?

I haven't seen fully deployed, end-to-end processes, because I wasn't really involved in the automation of the finance processes, but from what I've heard, it can be done. The development part takes a while because of the complexity. The creation of a bot or a process is not that straightforward. The workflow setup is quite complex. The methodology, compared to the other RPAs, is more like a flow chart kind of thing. They have used a different methodology. It's not so much a question of whether Jiffy can do it, but more of a question of whether the developers can do it. In theory, because…
JC
IT Manager at a tech services company with 51-200 employees
Real User
Top 10
Reduced man-hours for our reconciliation process through automation

What is our primary use case?

We have two different use cases: * Bank conflation. * Wage Protection System (WPS), which is a new way to do salaries per person. We are trying to migrate to the latest version. We are planning to migrate onto their SaaS model.

Pros and Cons

  • "With the customization option, we can write custom expressions using its compatibility with Python or other programming languages."
  • "When using UiPath automation, we could just Google issues if we were stuck with something. In the initial days with Jiffy.ai, we could not get that type of information from Google because there wasn't much of a community."

What other advice do I have?

It is quite flexible and powerful. I would recommend this solution because of their customization option and support. This forced us to think about certain places where we automate using RPA. We went back and considered, "Why do you want to build up a system based on manual process, then go and build an RPA?" There are human interventions, which is required, and certain places you can't eliminate a third system. While RPA is in-built into those, we are using only the back-end of Jiffy.ai now where the entire user experience is built by us. So, a bit of innovation is happening. For example, we…