I rate LogMeIn Rescue ten out of ten for stability.

The stability is excellent, with 99.99% uptime. It's one of the best in the industry.

Rescue is probably the most reliable, quick connection utility that we've seen, even including the other LogMeIn products, which is why we bought it. The only time that we haven't been able to connect to somebody and successfully complete a task was when they simply didn't have the security access or rights to the device that we were connecting to. Plus or minus the internet connection going down in the middle of trying to get online on there, it's pretty flawless.

We haven't experienced any downtime from them yet. They did a maintenance thing over the weekend and they sent out a notice stating that for a few hours, they were going to be doing something on their end and the services would be offline, but we haven't experienced any downtime. I have experienced downtime with other products that we've used, but I haven't seen LogMeIn have any downtime on any of their products.

It is very stable. 

We do about one hour of maintenance a month to make sure the people who are there belong there.

No issues. We have had multiple sessions running at one time with no issues.

No stability issues, ever.

We haven't had one issue, as far as reliability goes. It's never been down. It's never caused any major issues or outages or anything like that. Having it for 10-plus years and not having an issue with is better than Google and some of the other ones we've dealt with. It's very good.

That level of reliability is important because it gives us the ability to get online with people, and support them and engage with them when they call in. It would just take more of our time, more effort on our part, and cause more frustration to our clients if it were not working. It does make a big difference.

I'm very happy with it, otherwise I would have dumped it a long time ago. It's a very stable product. I like using it. It's no longer my primary, but it is my emergency backup system for other tools. I'm using ManageEngine now in my environment, so if for whatever reason that solution is acting up, LogMeIn is the backup. And LogMeIn is the primary for new hires and third-party support, where I have to login to computers to do whatever. So I love it. I will not get rid of it. It's a great product.

It is very stable. It adjusts to bandwidth very well.

No issues, unless the client had a connection less than DSL or DSL that was experiencing an issue to where they were not getting their full speed at the time.

For the most part, it has been stable. 

I would say over the last year, we have experienced more crashes with it, or disconnects. It is tough to tell if that is related to just internet connections flaking out, or if it is something on their end. Definitely on the Mac side of things, like when High Sierra came out, it was not compatible. Then, prior to that, if I would disconnect any sessions, it would often freeze up LogMeIn Rescue on the Mac, then I would have to force quit it and restart it. I have not had to do that as much since High Sierra, but prior to that, that was pretty common. 

Over the last year, we have had more stability issues than we have experienced previously, but it has not been a deterrent or hindrance. Just more of an annoyance when it happens.

It is a great product. No stability issues. No problems, no crashes.

It is stable.

No stability issues.

I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it. Other than that I have not experienced any issues.

I've never had any of stability issues. I've never had an issue where I was unable to use it for an extended period of time. Most of the time, if there is an issue, it is more internet based, or user based. Nothing with the product itself, though.

Yes, it is very stable.

No issues with stability.

No issues.

We've never had problems with it.