Microsoft Dynamics CRM Pricing
Microsoft often encourages customers to commit to multi-year enterprise-level agreements, such as three or five-year deals with a minimum commitment of, for example, $200,000 dollars. However, in order to acquire more customers, I believe Microsoft should offer this same rate for one-year commitments for customers who want to experience it.
View full review »Microsoft Dynamics CRM is a little expensive solution. The solution is not very economical for small-scale and mid-scale businesses. Microsoft should lower the per-user cost for the solution. My customers pay approximately $3,000 a month for the solution.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing from seven and a half to eight out of ten.
Microsoft Dynamics CRM is slightly cheaper than Salesforce today. Pricing for the solution is pretty aggressive in the market.
View full review »Buyer's Guide
Microsoft Dynamics CRM
April 2024
Learn what your peers think about Microsoft Dynamics CRM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
All CRM solutions are around the same price; however, as partners, we get to use the product for free.
View full review »There's an enterprise architect and sales team who handle the cost and customer-facing licensing changes. However, we've done bulk licensing (location-based) and yearly licenses in the past.
View full review »The pricing is excellent. I would rate it nine out of ten.
View full review »SR
Shahid Rana
Senior Manager at Arcana
I don't have details about the licensing cost of Microsoft Dynamics CRM because it's the procurement team that's in charge of it.
View full review »We're on a yearly contract with Microsoft Dynamics CRM.
View full review »SB
Segun Babalola
Project Manager at a financial services firm with 201-500 employees
The implementation depends on the number of licenses, as well as the partner who is also implementing. It also depends on the core processes you want to bring in. The cost depends on a number of factors, so whoever is implementing it will need to take that into consideration before it is done.
View full review »It is a part of one comprehensive user license, which depends on the role of the individual. This is where Microsoft excels.
It is a very comprehensive package. We get everything from Access to D 365. We get Microsoft's suite of tools. I'm not too sure about the pricing, but I can't imagine it being cheap.
In terms of additional fees, we have particular partners we have to work with. It is very similar to how Google has Google partners. We have dedicated partners, and the fees with them are quite high.
View full review »The customers that have Microsoft Office 365, the license price is competitive. It is competitive because the next solution above it is Salesforce, which is licensed quite high. The price annually was approximately $55 per user but we did a combination of users with some of them having the higher range of approximately $85.
View full review »LC
reviewer1439424
Technology, Tools, & Solutions - Program Manager at a consultancy with 501-1,000 employees
We have a three-year ELA with all our Microsoft solutions and often we had to do a true-up which was approximately $1,000,000. Additionally, we pay approximately $2,500 a month for support.
View full review »Microsoft Dynamics CRM is an expensive solution.
I rate Microsoft Dynamics CRM an eight out of ten for pricing.
The solution is open source and is free. However, it does require a Dynamics 365 subscription.
View full review »ML
Marcos Luján
Salesman at Manacor
The licenses of the solutions are available for purchase on a monthly or yearly basis. There are no additional licenses or fees apart from the standard license. I rate the solution's pricing as a seven out of ten.
View full review »AM
AMalik
Solution Architecht at Saas Plaza
Microsoft Dynamics CRM is an expensive solution. However, most good CRMs are expensive.
The cost of the solution is a per-user, license-based model. The cost depends on the number of users that are using it. This is beneficial if your company only has five users, you only have to pay for those five and not a higher price, such as other pricing models from other vendors.
View full review »MF
reviewer2011371
Market Response Coordinator at a financial services firm with 201-500 employees
I'm not aware of any licensing costs for Microsoft Dynamics CRM.
View full review »The cost could be cheaper. I would rate them 3 out of 5.
View full review »SP
reviewer1679265
Solutions Architect at a tech vendor with 501-1,000 employees
It's kind of pricey. It's about $50 or $60 per user. I have never been on the sales side of it or watched the organization from a licensing perspective. I don't know if it's higher or lower than what else is available. If I was a small business, that price would be too high for me if I was going to run it for my own practice as an individual. I'd either not use it or use something else - maybe something that's cheaper or supports just what I need.
View full review »TY
TarekYehia
Technical Consultant at LinkDev
I find the solution to be expensive.
View full review »For the price of Microsoft Dynamics CRM, you receive a lot of comprehensive functionality. Additionally, it integrates very well. We pay approximately $100 a month to use the solution and we do not have any additional costs.
View full review »SM
reviewer1680066
Data Protection & Archiving Solution Architect at a tech services company with 51-200 employees
I give the price of the solution an eight out of ten.
View full review »SO
Somadina Leo
Operational Risk Analyst at a financial services firm with 5,001-10,000 employees
I am not the person who pays for Microsoft Dynamics CRM but it is expensive. I have been using Microsoft Azure, which Microsoft Dynamics CRM is built on, and I know we prepaid for the services. For me as a consumer, I do not think I can afford it, mainly because I am only learning how to use the AI and the rate which they charge is high. In general, Microsoft solutions are expensive and this is most likely due to the brand, this is something you expect. However, the price might be high but you receive a highly secure solution.
View full review »JP
Jesus Petez
Communication and Security Director at Nunsys S.L.
I do not have information on licensing costs.
View full review »Licensing fees are paid on a monthly basis.
View full review »MA
reviewer2027961
vCIO at a computer software company with 11-50 employees
On a scale from one to ten with one being expensive and ten being of great value, I would rate Microsoft Dynamics CRM at six on pricing.
My organization pays for the license, and I do not know how much it costs.
View full review »JF
Jabu Fihla
Founding Member /Technical Director at BonPro Information Systems
The cost varies on multiple factors including customization and the number of users.
View full review »We have deployed the cloud-based version and it is a subscription and the price is based on the number of users using it.
View full review »Microsoft Dynamics CRM's price is too high.
View full review »RS
Rio Satriyo
Solution Consultant at a tech services company with 11-50 employees
I'm not aware of the pricing for Microsoft Dynamics CRM.
View full review »PS
reviewer1405653
Assistant Director at a tech services company with 501-1,000 employees
The solution is expensive.
I rate the price of Microsoft Dynamics CRM a four out of ten.
View full review »The annual license for Microsoft Dynamics CRM could be reduced, it is expensive.
View full review »Dynamics CRM's pricing is fair.
View full review »CB
Can-Bolat
Solution architect at GlassHouse
Microsoft Dynamics CRM is very affordable if you use the yearly subscription.
View full review »ZL
reviewer1414530
RPA Practice Head at a tech services company with 501-1,000 employees
The pricing is okay. It's not overly expensive.
View full review »We have a yearly subscription for this solution.
View full review »NH
reviewer1691898
Entrepreneur at a comms service provider with 1,001-5,000 employees
The price of the solution is good but could be cheaper.
View full review »AS
reviewer1688787
Knowledge and associate at a consultancy with 1,001-5,000 employees
There is a license required to use Microsoft Dynamics CRM.
View full review »VJ
reviewer1120545
Business Development at a tech services company with 51-200 employees
Pricing for this software could be cheaper.
View full review »Buyer's Guide
Microsoft Dynamics CRM
April 2024
Learn what your peers think about Microsoft Dynamics CRM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.