Palo Alto Networks Cortex XSOAR Pros and Cons

Palo Alto Networks Cortex XSOAR Pros

Tech Lead at a tech services company with 1,001-5,000 employees
The automation is excellent.
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RP
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company with 51-200 employees
The pricing is very good.
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Consultant at a tech services company with 501-1,000 employees
The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information.
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Network Security Engineer at a tech services company with 201-500 employees
The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work.
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VS
Director at a tech services company with 11-50 employees
The most valuable features are simplicity and ease of integration.
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Palo Alto Networks Cortex XSOAR Cons

Tech Lead at a tech services company with 1,001-5,000 employees
When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot.
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RP
Regional Director, Customer Success (GTM Solutions & Services) at a tech services company with 51-200 employees
The user interface could be a bit better.
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Consultant at a tech services company with 501-1,000 employees
There should be an on-premise version available for customers to have different choices.
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Find out what your peers are saying about Palo Alto Networks, Splunk, IBM and others in Security Orchestration Automation and Response (SOAR). Updated: June 2021.
511,521 professionals have used our research since 2012.
Network Security Engineer at a tech services company with 201-500 employees
For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added.
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VS
Director at a tech services company with 11-50 employees
Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners.
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Find out what your peers are saying about Palo Alto Networks, Splunk, IBM and others in Security Orchestration Automation and Response (SOAR). Updated: June 2021.
511,521 professionals have used our research since 2012.