PeerSpot user
CIO with 201-500 employees
Vendor
SAAS solution, easy to deploy globally, easy to...

What is most valuable?

Best of breed SAAS solution, easy to deploy globally, easy to customize to comply with any business process, ideal for small-growing organizations. Very intuitive, and widely accepted by sales people. On-going innovation, with zero investment in upgrades.

What needs improvement?

Become VERY expensive as you grow. Endless number of limitation force license upgrade to Enterprise and then to Unlimited, and to double the price per user. Many additional hidden costs pop-up in time. Insufficient reporting and dashboards functionality.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1638 - PeerSpot reviewer
CTO at a tech company with 51-200 employees
Vendor
Flexible, fast, robust. Missing SQL-like query analytics.

Valuable Features:

Great flexibility Fast tools to get up an running Robust measures to guarantee quality of service and development

Room for Improvement:

No free SQL like Query Analytics tool (you are limitied to a certain amount of tables you can include in a query/report)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Salesforce Sales Cloud
April 2024
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it_user3267 - PeerSpot reviewer
Sales at a tech vendor with 1,001-5,000 employees
Real User
Easy to understand and logical GUI. Flexible and...

Valuable Features:

Easy to understand and logical GUI. Flexible and easy to use report wizard and exports

Room for Improvement:

Difficult to manage data quality over time
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user6579 - PeerSpot reviewer
it_user6579Engineer at a tech services company with 1,001-5,000 employees
Consultant

Hello Jodo,

Agree with your point i.e flexibility and easy to use. Salesforce is quite flexible and can be mapped according to the business requirement.

Buyer's Guide
Download our free Salesforce Sales Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Salesforce Sales Cloud Report and get advice and tips from experienced pros sharing their opinions.