Clients have seen very good ROI. Especially users. The data is very good in most of the organizations where we have recommended and implemented Salesforce. That's improving the productivity and they have seen a very good return on investment in several aspects. Some of them are tangible and some of them are soft savings, however, the overall ROI is really good for most of the clients.

We have seen a return on investment.

With Salesforce Sales Cloud, you have visibility and competency and see all the information you need from the sales side on one page.

The return on investment from this solution is from case management and the way billing information is captured. We have Tableau dashboards to pull up how many orders are created for a particular month. This information is supplied to the business to understand how we can streamline, improvise and improve marketing activities. 

N/A

The price point for non profits is very low, as the first 10 users are free and subsequent users are about $30 per user per month. There’s also the investment either in significant staff training or in a consultant, but for something as simple as a donor database, you’re probably looking at a one time cost of about $3000-$5000. Ongoing costs depend on the time and tech skills you have on staff. Organizations with one person who is interested and able to spend some time on it can need as little as 10 hours from a consultant per year, but those who need more assistance might need more like 48+ hours per year. Prices for consultants vary widely, as does quality. In terms of the return on that investment, a non profit that uses the system well should be able to raise more money with the data and time savings provided. Some organizations do this by better identifying and following up with donors, and some are able to demonstrate their effectiveness and better compete for grants.

I don't have any data to prove the return on investment I have seen from the use of the solution in my company. There is definitely some benefit from the use of the solution in the company, but I cannot speak about it specifically.

Salesforce saves time, and I have seen a fair amount of growth in terms of efficiency and accountability.

We track changes inside of the platform and they are major programs that help the non-profit to run and complete their mission and vision. 

When it comes to dollars and cents, I couldn't tell you what that return on investment is. What I can say is that as we've grown out and increased automation, and over the past six months we have seen a very noticeable improvement.

We've seen an ROI of at least 20%.

Unfortunately, we don't have a comprehensive way to capture ROI however we can observe both tangible & intangible benefits of using Software (Better user adoption, simplified data entry, better decision making through alerts of software, etc.)

We have not tracked ROI, however, upgrading to the enterprise edition gives you more options and is definitely worth the additional cost.

Never calculated it but cannot understand how we ever managed without Salesforce.

It's never been measured, but our year on year growth would have never been possible without Salesforce.

ROI depends on how good the guy setting up your Salesforce is.

We haven't calculated the ROI because our main objective was to provide an effective solution that our sales team can use without issues.