SAP Customer Data Cloud Archived Reviews (More than two years old)

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Vendor
Senior Director Tech Ops at a sports company with 501-1,000 employees
Jan 31 2015

What is most valuable?

The Registration/Login Management and Single Sign On tools are extremely valuable for us. They have allowed us to migrate a very complex portion of our architecture to a… more »

How has it helped my organization?

We can now invest more of our resources into our core business instead of into user management.

What needs improvement?

I would like to see Gigya implement additional disaster recovery systems.

What's my experience with pricing, setup cost, and licensing?

Setup cost is approximately 300 man hours (Development, Quality Assurance, and Project Management) and approximately $10,000 in hard costs. After this, the product has… more »

Which solution did I use previously and why did I switch?

We used an in-house system. We migrated to reduce the complexity in our systems.

What other advice do I have?

Do not under estimate the time and complexity involved in migrating your current users to the new solution.

Which other solutions did I evaluate?

We underwent an extensive request for proposal, including the other primary Identity Management vendor on the market.

What is SAP Customer Data Cloud?

SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

Also known as
Gigya Customer Identity Management
SAP Customer Data Cloud customers

Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media