Previously, I have worked with NetBackup Enterprise, Commvault, and Veeam solutions.

I used Symantec and Commvault. I used Commvault in the previous cloud company I worked for, where I implemented solutions, and the implementation department used Commvault for backups.

I switched from Veeam to Unitrends because I had difficulty with Veeam's scripting, and I preferred Unitrends' offer of a physical hardware appliance at a similar price point. Veeam provided only software, and I missed the inclusion of free hard drives for extra storage. After using Veeam for about two years, I decided to try Unitrends for a two-year trial, and it has been working well for me.

We did not use another backup solution prior to Unitrends.

We didn't switch over to Unitrends from any other solution. Actually, DR was a new requirement in our company.

We used a lot of different solutions before Unitrends. We had so many different solutions that we were using to meet our needs and Unitrends was able to help us bring that down to just Unitrends and DocAve. Before all of that, we were using a combination of Symantec Backup Exec, Dell AppAssure, Dell Quest vRanger, and a little bit of Metalogics — there were just too many. It was painful trying to work with all those. With Unitrends we were able to get down to just Unitrends and AvePoint.

The main reason we left Unitrends to go with Rubrik was due to its lack of a clear cloud unification and direction. For several years I liked the product in terms of their support and willingness to keep it going. It was very cross-platform compatible in the number of things that it could back up — way more than I ever needed. We had licensed it in August of 2015 when they were selling it as software; however, they no longer sell it as plain software anymore; unless you're talking about their cloud products. I just felt like it got to the point where the company was no longer responsive.

We told them we were getting ready to evaluate new products and wanted them to submit a plan as we were going to start over with them, but we never heard anything back from them. I blame that on Kaseya (who bought them), which I feel bad about that because I really liked the company. I really liked the people. I really liked the support. I really liked the product. It was the first time I had ever seen a very good reporting system that provided a daily report that I call a "traffic light"  report.  That's why I was so in love with it — that report made my job a lot easier. Before choosing Rubrik, we looked at several other products: Zerto, Cohesity, DELL IDPA, Arcserve, Veeam, and several other solutions, we had to weed through hundreds of reports and carefully read through them to determine whether they were successful or not — how much they backed up and so forth.

Whereas with Unitrends, you just got an indicator — red, green, or yellow: green means everything is good; red means you definitely need to look at it; yellow means look at it tomorrow and make sure it's not yellow tomorrow unless you know it's okay for it to be yellow. That was the beauty of Unitrends that I really liked. Cohesity does have that feature, which is a nice thing about Cohesity. Rubrik Compass hopefully will also be included in the future as part of their product. When you're looking at hundreds of backup jobs every morning, and you want to know how they performed, it's too much to try to read dozens if not hundreds of reports and lines. I'd rather see red, green, or yellow.

Rubrik and Unitrends both give you seven days at a view. So whatever day you were looking at, you always had the previous seven days. For that alone, the three products — Rubrik, Cohesity, and Unitrends — were wonderful for my needs. I Almost bought Zerto. I kept begging Zerto to show me their reports and I'd actually almost committed to them. Finally, I got tired of waiting; I then configured the reports on my own and they were awful. Zerto makes a fine product as well, but their reporting is awful. I hate to say it, but that's a big deal for me — daily reports that make sense and are easy to understand and use.

We previously used 3X and they went out of business.

I've used physical tape, NetBackup, Arcserve IT, Backup Exec, and high-speed tape caching. It's great going right to disk.

Since I have been with the company, we have always used Unitrends.

Yes, we utilized Backup Exec and a Dell DR4000 disk appliance. We were going to replace the DR4000 with a DR6300, but found that the cost of Unitrends was about the same as the DR6300. We liked the fact that the Unitrends appliance was all-in-one.

Symantec Net Backup: It was too costly.

We were using Backup Exec before that, but they had made updates to their software which I just didn't like at all. It also did not give me the ability to do a bare metal restore if I needed to; that's why I went with the Unitrends.

Vendor provided backup service. Unitrends product paid for itself in one year.

Arcserve.

Arcserve. We switched to a new solution due to usability.

We used Zerto, which was not able to do file-level restores for any volume larger than 2TB.

Symantec NetBackup.

I've used many solutions throughout my career in technical support. We switched to Unitrends because it works and we have started selling Unitrends because it works. It's reliable and it's a very trustworthy system.

I used Backup Exec and other solutions before, but I have found that a lot of them can't be trusted.

We went through a long period of evaluation before choosing Unitrends as a product.

rsync.

Yes, switched companies and the requirements changed drastically.

This is our second system with Unitrends.

We used software-only products. There were a number of incidents where the compatibility with the hardware was not a 100 percent. 

This solution alleviates the compatibility issue.

We used to use two products - Veeam and ArcServ. We chose Unitrends because it is all-inclusive and meets both virtual and physical backup needs.

Veeam. Cost of licensing was getting expensive due to our other site expanding.