VMware vRealize Automation (vRA) Upgrading

Have you had the opportunity to upgrade this solution to a newer version? If yes, how would you describe the upgrade experience?

Headofit501
Head of IT at Interswitch
We have not upgraded yet.
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Carsten Fraszcak
Team Lead Private Cloud at a retailer with 1,001-5,000 employees
My team did the upgrade, but I did not hear anything bad about the experience.
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Solution7e5a
Solution Architect at a tech services company with 10,001+ employees
We haven't upgraded yet.
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HeadOfCl13dd
Head of Cloud and Technology with 1,001-5,000 employees
Upgrades are always a pain.
Always something breaks when we do upgrade them. We tried to install the latest artifacts two weeks ago, then we had to rollback. We sent the log to support, and we're still waiting for a response.
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Engineer29fa
Engineer at a tech services company with 501-1,000 employees
I used the technical support during upgrades. They came onsite and are very technical. They are very good
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ItManger6545
IT Infrastructure Manager at a consultancy with 10,001+ employees
Our upgrade experience was good.
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ITArchitc77e
IT Architect at a consultancy with 10,001+ employees
Though, we have seen some issues with upgrades or installations. This means we have to raise a call every time with VMware.
We are trying to set up this new 7.4 in a distributed environment. Every time it was failing with different errors. Finally, we were able to finish it with notes that we had taken, and the help of VMware. However, later on in the product cycle, when applying the same procedure into our production environment, we followed all the guidelines and it still failed. This used to be a one day job, and it has been a one week job.
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SysEng94654
Principal Systems Engineer at a tech company with 10,001+ employees
I have done all the version setups. For one year, we could not get the first version to work. I think this was version 6.0, but the latest version 7 is good.
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ITProfes59f3
IT Professional
We haven't upgraded because we had to set up the entire environment with the vRealize Orchestration scripts. We have to do it again from the scratch.
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Robin Naundorf
Systems Engineer at a university
We upgraded twice. The last upgrade was a bit problematic.
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Alain Dalis
Technical Manager at a pharma/biotech company with 5,001-10,000 employees
The upgrade experience went well. It's working well.
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