What is Zerto?
Zerto, a Hewlett Packard Enterprise company, empowers customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications. Zerto’s cloud data management and protection platform eliminates the risks and complexity of modernization and cloud adoption across private, public, and hybrid deployments. The simple, software-only platform uses continuous data protection at scale to converge disaster recovery, backup, and data mobility. Zerto is trusted by over 9,500 customers globally and is powering offerings for Microsoft Azure, IBM Cloud, AWS, Google Cloud, Oracle Cloud, and more than 350 managed service providers.
Zerto is also known as Zerto Virtual Replication.
Zerto Buyer's Guide
Download the Zerto Buyer's Guide including reviews and more. Updated: September 2021
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, Spirit Airlines, Tencate, Aaron’s, Grey’s County, Epiq. JLL, KIND Snacks, Kingston Technologies
What users are saying about Zerto pricing:
- "It's very reasonably priced. It's a little more than $3,000 annually. That works out to about $20 per server per month."
- "If you are an IT person and you think that DR is too expensive then the cloud option from Zerto is good because anyone can afford to use it, as far as getting one or two of their criticals protected."
- "It's very equitable, otherwise you wouldn't do it. It's something that we utilize for the licenses per core as far as what we're backing up. Therefore, it's very cost-efficient as far as the licensing goes. For the amount of stuff that we're backing up and what we're utilizing it for, the licensing is not very expensive at all."
- "There is a one-time cost for maintenance and support. We have a three-year contract that we will have to renew when those three years come up. There is also licensing on top of that for whatever product you are using it for."
- "Its licensing is yearly. You can do multi-year contracts, which is what we did. You pay per VM, and you replicate a license per VM. So, we bought about 20 licenses. We paid somewhere between $5,000 and $10,000. There is an initial upfront cost. Basically, you buy the license, and then you have a maintenance cost on top of that. So, the upfront cost is somewhere between $5,000 to $10,000. The maintenance is $5,000 to $10,000 over a three-year period."
- "I'd like to see better tiering for Zerto's pricing. We do multi-tier VMs. I don't think I should be paying a penalty and price for a tier-three VM where I don't need a really tight SLA like I do for a tier-one."
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Director of IT at Arnott Inc
Real UserTop 20
Sep 13, 2021
Gives us business continuity capabilities during hurricane season and in case of ransomware
What is our primary use case?We have two primary use cases. One would be to use it in reaction to a cyber-terror event, particularly ransomware, because Zerto has point-in-time backup. If we find an area that needs to be restored, as long as we figure it out within 24 hours, which is approximately the amount of time we have replicated, we can go back to a point in time. Let's say the files got encrypted at 9:30 AM. We can say restore our 9:29 AM copy of what the data looked like at that point. We have not needed to use that, thankfully, because we've been educating our users very well. The other case that we would use it… more »
Pros and Cons
- "If we had to deal with a ransomware event, Zerto would be one of the first things I would use, because it is going to be the fastest to restore data to a certain point. If there were a fire in our building, Zerto would be a big thing too, because we would shut down everything that's in our building. In most cases, Zerto is definitely one of the front lines. It's definitely going to be one of our prevalent DRBC layers of protection."
- "If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
What other advice do I have?Because we're a smaller company, I would never need a full-time person to do disaster recovery, whereas a company with several thousand employees and multiple billions of dollars of revenue would probably have a team for that. I would imagine those guys would save people if they had Zerto, but that's just me imagining that, rather than it being fact. If I had 1,000 servers, it might require more of my time, but we have 14. We have a board of directors that wants things to be bulletproof, and they're willing to pay for it. Do we need Zerto? Probably not. Is it nice to have? For sure. But we…
IT Director at Kingston Technology
Real UserTop 10
Aug 29, 2021
Easy-to-use interface, good telemetry data, and the support is good
What is our primary use case?Originally, I was looking for a solution that allowed us to replicate our critical workloads to a cloud target and then pay a monthly fee to have it stored there. Then, if some kind of disaster happened, we would have the ability to instantiate or spin up those workloads in a cloud environment and provide access to our applications. That was the ask of the platform. We are a manufacturing company, so our environment wouldn't be drastically affected by a webpage outage. However, depending on the applications that are affected, being a $15 billion dollar company, there could be a significant… more »
Pros and Cons
- "If we lost our data center and had to recover it, Zerto would save us a great deal of time. In our testing, we have found that recovering the entire data center would be completed within a day."
- "The onset of configuring an environment in the cloud is difficult and could be easier to do."
What other advice do I have?We initially started with the on-premises version, where we replicated our global DR from the US to Taiwan. Zerto recently came out with a cloud-based, enterprise variant that gives you the ability to use it on-premises or in the cloud. With this, we've migrated our licenses to a cloud-based strategy for disaster recovery. We are in the middle of evaluating their long-term retention, or long-term backup solution. It's very new to us. In the same way that Veeam, and Rubrik, and others were trying to get into Zerto's business, Zerto's now trying to get into their business as far as the backup…
Learn what your peers think about Zerto. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
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Enterprise Data Management Supervisor at Southern Farm Bureau Casualty Insurance Company
Real UserTop 20
Jul 15, 2020
Instead of one mass disaster recovery exercise, we're easily able to perform up to 12 in the year
What is our primary use case?We use it for disaster recovery and to migrate machines from one location to another.
Pros and Cons
- "In situations of failback or moving workloads, it saves us hours. If I were to have to move a four or five terabyte machine using something like VMware's virtual copy it has to install on the machine and copy the data over. Then it has to shut the machine down and do a final copy, which means there's a lot of downtime while it's doing the final copy."
- "The interface is the only thing that we've ever really had an issue with. It's gone through some revisions. The UI, it's not clunky, but it's not as streamlined as it could be. Some of the workflow things are not as nice as they could be."
What other advice do I have?My advice would be to do the proof of concept. They're very willing to help you with the installation. Do a proof of concept. If you're not amazed by it, I would be surprised. Everybody that we've ever talked to about this and have done a test of it says, "I can't believe it's just that easy." I would rate Zerto a ten out of ten.
Senior Server Storage Engineer at MAPFRE Insurance
Real UserTop 20
Jul 9, 2020
Reduced the number of people onsite during a disaster recovery drill
What is our primary use case?We do a semiannual disaster recovery test, usually one in January and another in September, where we fail our entire company over to our Arizona DR facility. We run the business out of the Arizona location for the day. In order to be able to do that, the Zerto application allows us to migrate 58 machines over to that location and allows us to run our business from that location for the course of the day.
Pros and Cons
- "Most of the time, this is at least a two person job. We used to have three people doing it. Previously, when we had a disaster recovery drill, the way it worked was 12 of us would show up in the office on a Friday night and work overnight from 12:00 AM on Friday night to 8:00 AM in the morning on Saturday. Then, three of us would be working for four hours out of those eight or nine hours just getting applications up and running in Arizona. Now, for the disaster recovery drill, I just stay onsite to help and assist anybody else as they need during that time frame and my work is done in about a 30-minute time frame. This is compared to the four or five hours it used to take for the three of us to do it."
- "The alerting doesn't quite give you the information about what exactly is going on when an issue comes up. We do get alerts inside of our vCenter, but it doesn't quite give you accurate information inside the plugin to be able to tell us what's going on without having to go into the actual Zerto application and figuring out what's causing the issue."
What other advice do I have?Don't hesitate. Go out and do it now. Don't wait two years like we did. Push harder in order to be able to get the solution in place, especially since we know it will work better for you. Don't just take, "No," for an answer from senior management. The application is phenomenal. They continually add new things, more plugins, and modifications to the way things work. It just gets better as they go. We don't plan to use the solution for long-term retention at this time, but we are looking at going into a hybrid cloud solution in the near future which we may be using long-term retention for to…
Network Administrator at a educational organization with 201-500 employees
Real UserTop 10
Jun 1, 2021
Restores files much quicker and offers continuous data protection
What is our primary use case?Right now, everything is on-prem including LTR. We are looking at adding the Azure features but we're not quite there yet. We purchased Zerto to replace our Legacy backup system that still had disks, Archiver Appliance, and everything like that. We had wanted to do something that was diskless but still gave us multiple copies. So we were utilizing both the instantaneous backup and recovery, as well as the LTR, Long Term Retention, function. We do our short-term backup with normal journaling and then our longer-term retention with the LTR appliance, which is going to dedicated hardware in one… more »
Pros and Cons
- "In terms of the most valuable features, having the failover tests where you can see where your actual RTO and RPO would be is really nice, especially for the management level. I really liked the ease of when I need to do a file or folder restore off the cuff. Usually, it takes me less than five minutes to do it, including the mounting of the actual image. That was one thing with Unitrends, it was a similar process but if that backup had aged off of the system, then you had to go to the archive and you find the right disks, load them in, and then actually mount the image."
- "In terms of improvement, it would be helpful if the implementation team had a better best practices guide and made sure things like the journaling are very clearly understood."
What other advice do I have?My advice would be to make sure that you clearly understand what you require. You must have retention and recoverability. Make sure that your journal configurations correspond to accommodate that in an event like ransomware or something like that, that a high change rate can happen. Also, utilize long-term retention for instances like that. I appreciate the continuing education that they provide. There is Zerto Con and they have different customer support webinars. They do the new product release webinars and stuff like that, where they're very open on what features they're adding, what…
Vice President of Information Technology at a financial services firm with 51-200 employees
Sep 27, 2021
A really good and easy-to-use product for creating a DR site that you can basically fire up in an instant
What is our primary use case?We use Zerto to enable our hot site configuration. We have two data centers. One of them is in one of our corporate buildings, which is our primary, and then we have a co-location center rack that we rent for our hot site backup or app. We use Zerto to replicate our servers and our VMs between those two sites. So, primarily, it is there in case of a disaster or malware attack, etc. We also use it to restore files on the fly for users if they accidentally delete the wrong file or something like that. From a restoration standpoint, it is closer to the frontline of our security posture. We would… more »
Pros and Cons
- "The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do. It is pretty easy to use. I've done the restoration of servers several times, not as a disaster. When an upgrade on a server goes wrong and it messes things up, I can just fail back to a previous version and try it again. So, that has been really helpful."
- "We did look at the long-term retention backup feature of Zerto a few years ago, and at that time, it was limited. I can't say what it is right now, but at the time, its functionality was limited in terms of basically where we could save it and how we could save it. Offsite air gapping our backups is important to us to help protect against ransomware, and at the time, it couldn't do that. That would be one area that would be important before we consider using the long-term retention again. I haven't looked at it recently, and they may have addressed this in the meantime, but if not, this would be an area of improvement."
What other advice do I have?It is a really good product for creating yourself a DR site that you can basically fire up in an instant. If you're looking for getting a hot site for your company and you are looking for something that in the event of a disaster or ransomware can quickly restore files for you, Zerto is a good product for that. I don't think it is terribly expensive for what it does, and it is really easy to use. I would definitely recommend Zerto if you're looking for a hot site setup. We have not had to use it for ransomware yet. We've been fortunate. That was actually one of the reasons we did get it back…
Senior VMware Engineer at a energy/utilities company with 10,001+ employees
Real UserTop 20
Jan 6, 2021
Decreases the time it takes and the number of people involved to fail back or move workloads
What is our primary use case?We use it for disaster recovery. We use it for some testing. And we use it for hot backups on databases.
Pros and Cons
- "The most valuable features of this solution is the ease of use. In the event of a disaster, you don't need a technical person to actually run the software. You can bring anybody in, with the right instructions and credentials, and they can run the solution."
- "The solution's continuous protection is the best on the market. The ability to do the split-write, without any interruption to the production server, and the ability to roll back to any point in time you desire, are two really key features."
- "Another area for improvement I'd like to see is the tuning of the VRAs built into the GUI. It's a little cryptic. You really have to be a very technical engineer to get that deep into it. I'd like to see a little better interface that allows you to do that tuning yourself, rather than trying to get their engineer and your engineer together to do it."
What other advice do I have?Do your homework. Do a PoC. Make sure you have technical people doing your PoC, people who can dive deep into the technology. If you do your due diligence on the PoC, it will win every time. We did the PoC against five other products, and no one could touch Zerto on the technical side of it, at all, and that's besides the ease of use. What I've learned from using it is to make sure you're able to tune the replication. Like any replication, if you're doing boot from stand or you're replicating your launch from place to place, you have to tune it. I was fortunate. I've been tuning replication…
Systems Architect - Cloud at a computer software company with 5,001-10,000 employees
Real UserTop 20
Dec 13, 2020
We are able to show, at a customer-level of granularity, what a customer's RPO was at any point, in real time
What is our primary use case?Our use case is 100 percent disaster recovery between two different geographies. We have a very large private cloud offering. We've got about 1,200 customers and almost 10,000 VMs that are under Zerto protection. Every one of those virtual machines needs to be replicated from Waltham to Chicago, from the East Coast of the U.S. to the central U.S. Likewise, we have a European business with the exact same flow, although it's much smaller as far as number of VMs; it might be a couple of hundred. That implementation is going from Berlin to Amsterdam. We've got one-way protection in two different… more »
Pros and Cons
- "Four years ago when we did a PoC between two other vendors and Zerto, there were two features of Zerto that sold it, hands-down. One was the ease of creating protection groups, the ease with which our engineers could create protection, add virtual machines into the Zerto product, and get them under DR protection."
- "The second feature that sold us was the sub-second RPO. One of the things that made Zerto's product stand out from some of the more traditional solutions four years ago was its ability to maintain sub-second RPO over a group of machines, and that group of machines could be spread over multiple storage hardware."
- "The number-one area in which they need to improve their product is what I would call "automatic self-healing." This is related to running them at scale... We have 1,000 VRAs and if any one of their VRAs has a problem, goes offline, all of the customer protection groups and all of the customers that are tied to that VRA are not replicating at all. That means the RPO is slipping until somebody makes a manual effort to fix the issue. It has become a full-time job at my company for somebody to keep Zerto running all the time, everywhere, and to keep all the customers up and going."
What other advice do I have?Zerto can do what it says it can do. It can absolutely provide sub-second recovery point objectives, but with a couple of caveats. The caveats tend to apply to large companies like mine, and by "large" I mean if you have over 2,000 to 3,000 virtual machines, versus a small to medium-sized company that maybe has 50 to 500. Once you cross that barrier, you're getting into a larger environment that you're trying to replicate with Zerto. A couple things can break down. Zerto's product doesn't control the path between your source production data and the destination you're trying to send it to…
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