If you were talking to someone whose organization is considering Cornerstone Learning, what would you say?
How would you rate it and why? Any other tips or advice?
In the past two years, they have totally revamped the reporting module. It is called Reporting 2.0 and it is absolutely incredible. The administrator can create custom reports that are as granular or as wide as you want. You can share it with specific users or with entire groups of users. You can have the system email reports, which is very helpful because as an administrator, I am asked for reports constantly. Even when reports have been generated, stored, and are available for people to read, they still email me requests for updated versions. Reporting 2.0 has allowed me to program the system to email it to them on whatever cadence I choose. So, for example, every Wednesday at noon, a specific group of people will have a certain report emailed to them. There are lots of things that can be done with Reporting 2.0, where is it like a miniature version of Power BI. The difference is that your data is already in the system and it doesn't have to be imported. It is helpful to understand the automation that Cornerstone provides because I often coach people on how to use it. They do things manually without realizing the potential for saving themselves work. My advice for anybody who is implementing this solution is to designate a person or team, and then focus and invest in their development and education with the system. Cornerstone offers lots of free training but they also offer paid training. If the company does not have experience with it then I would suggest designating a team, flying them to Santa Monica or Salt Lake City, and visiting one of the offices in person to attend the training seminars. This needs to be followed up with time to practice those skills. Then, after this, take more training that's on their client success portal. I say this because administrators have to have all of the tools and then need time to practice the skills. It can be very complicated and it doesn't matter what module you purchase. Whether it is learning, performance, or a full-stack solution for all of your talent management, this is really important information. It is sensitive data and a lot of the time it is audited. This demands that you really give yourself enough time to plan that properly. The biggest lesson that I have learned with this solution is to always keep abreast of what's happening. Do not ignore their quarterly release notes and do attend the quarterly release webinars. All of the information that any administrator or system owner needs to know is provided. The important part is that you have to be receptive to taking it in, analyzing it, testing things, and being involved. Do not make the assumption that it's an out-of-the-box solution that will always work the same way because they are always improving. As far as I'm concerned, Cornerstone is the absolute top learning management system on the market. They are client-centric and client-focused. They really take the time to educate people and involve them. The user interface is great and the support team is amazing. Their future is very bright and my only real complaint is about the response time for tickets that are generated, and how they are addressed. I would rate this solution a nine out of ten.
I am impressed with Cornerstone's dedication to updating the portal pages. A good example of this would be the new Training Details page redesign, as well as the upcoming Assessment redesign for the test engine.
It's a cloud application so it's always current. We have integrated it with SAP HR, and it works well. Our customers are not all that familiar with the product. They have only just gone into production and started using it. Once they have worked with it some more, they might find that it needs some modifications. I would recommend this solution. I would rate this product and eight out of ten.
I would definitely recommend Cornerstone. It's one of the best learning solutions on the market. I would rate it a nine out of ten. Not a ten because in specific areas there are some products that have similar or better features. It is the best as a whole, but ten would mean it's a perfect solution but there are always things that can be improved.