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2018-12-04T07:57:00Z

What advice do you have for others considering Datadog?

16

If you were talking to someone whose organization is considering Datadog, what would you say?

How would you rate it and why? Any other tips or advice?

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2525 Answers

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Top 10Real User

I would recommend this solution to others. I would rate Datadog an eight out of ten.

2021-10-18T08:28:04Z
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Top 5LeaderboardReal User

I would recommend this solution for medium enterprises with 100 to 1,000 employees. Small business is too small for the way that Datadog operates. It is not the best for very large enterprises for a company with more than 1,000 employees. I would rate DataDog an eight out of ten.

2021-09-09T19:57:09Z
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Top 5LeaderboardReal User

I rate Datadog a nine out of ten.

2021-08-13T08:08:14Z
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Real User

I rate Datadog nine out of ten.

2021-08-13T05:36:43Z
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Real User

Although I don't have that much experience with it, overall, on a scale from one to ten, I would give Datadog a rating of eight.

2021-05-24T14:29:56Z
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Top 5Real User

I rate Datadog a nine out of ten.

2021-04-01T09:42:54Z
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Top 20Reseller

I would advise others to review the overall functionality. If you're looking for different APN tools, then Datadog is a good tool. If you're not looking for it to handle all aspects of your environment and your application from the security infrastructure aspect, there are other tools out there that you could possibly utilize for each one of those areas. We do a lot of proof of concepts in helping our customers understand the micro and macro pieces of deployment. We're able to be a true advocate and value-add for our customers in utilizing the tool. I would rate Datadog a seven out of ten. This space is a very competitive space, and a lot of organizations are trying to figure out how to become better in the full life cycle of a deployment. There'll be a lot of changes for different companies going forward.

2021-03-29T17:00:07Z
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Top 20Real User

If you're interested in using Datadog, just do your homework, as we did. We're happy so far I think; time will tell as we are still rolling things out. It's a very good company. It's going to be a year before we really can tell anything. If you do your homework, you'll find that if you're really concerned with cost, it's good. There are some strengths that AppDynamics and Dynatrace have that Datadog I don't think will have down the road, but they're not things we necessarily need — they're outliers. It would be nice to have them, but we can manage without them. Know what you want. There is no need to pay for solutions like Dynatrace or AppDynamics that are more expensive or things that are just nice to have if you don't absolutely need to have them. That's something people need to understand. You just have to make sure you understand what it is that you need out of the tool — they are all a little different, those three. I would say to anybody that's going with Datadog: you just have to be patient at the beginning. It's a very busy company right now. They're very hot in the market. Overall, on a scale from one to ten, I would give Datadog a rating of eight. It does what we need it to do, and it seems to be pretty user-friendly in terms of setting things up. Features-wise, I'd give them a rating of ten out of ten. The better access we get to assistance from the engineers on how to configure dashboards and pulling metrics that we need, that would bring it up a little bit. So overall it would be harder and it would have to be perfect for it. I would say maybe they could bring it to a nine.

2021-02-19T21:40:43Z
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Top 20Real User

Datadog requires pretty close supervision on the usage page to ensure you aren't going out of control. They have provided a bunch of new features to assist in retention percentage, but it can be a bit confusing on what is being retained, and what can be viewed again after triggering an alert. It's a difficult balance of making sure you are getting the right data for alerts, and still having the correct information still available for research after the fact.

2021-01-25T19:36:00Z
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Top 20Vendor

Overall, the Datadog product is really good. It doesn't need a sales team and yet, the sales team has screwed up on some occasions. It's a great product and the customer success needs to put an extra effort to help customers with best practices rather than passing them off to support. Customer success doesn't evangelize product features and the customer doesn't know what new is coming unless they ask about it.

2021-01-21T08:05:00Z
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Real User

Datadog is already covering much more than we normally need with exceptional quality. This is a great product.

2020-12-31T20:21:00Z
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Top 20Real User

Please add PHP profiling soon!

2020-12-22T19:31:00Z
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Top 20Real User

We are very pleased with Datadog overall. Datadog has assigned an account rep to us that meets with us regularly to make sure all our needs are being met and help us get answers to any questions or issues we are running up against. They have been of great helping us standup monitoring of our Kubernetes environment.

2020-12-20T15:30:00Z
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Top 5LeaderboardReal User

This is a good product and I can recommend it to others, although New Relic is still my first choice. Datadog is my second choice. Overall, it is a good product and my main complaint is that it needs better error traceability. I would rate this solution a nine out of ten.

2020-11-25T16:41:00Z
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Top 20Real User

I would recommend this solution even though I don't have much experience with it yet. The company is currently using New Relic and we are now investigating Datadog for two reasons; the cost and also the integration with microservices and Kubernetes. I feel like this is a good solution. There is some room for improvement, so I would rate this solution an eight out of 10.

2020-10-21T04:33:58Z
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Top 10Real User

Datadog started off at the infrastructure level, and New Relic started off at the application level. Both of them were expanding not only into each other's space but also into the SIM space. There are a lot of options out there. For folks like me, it becomes a costly proposition because, at the end of the day, we're talking about logs, events that get pushed out. I have to push out some to Datadog and some to the security event manager. Then you start to think why can't you just push them to one place and let a product do that. That's where these products are trying to grow. They're not quite there yet because the SIM space is pretty mature. An enterprise like ours needs something fully focused and dedicated. Startups can live with New Relic that has a security capability or Datadog. I would advise you to really understand the value that you're trying to go after. Make sure that you're not trying to solve all problems that you have from the observability perspective with Datadog because that will erode the value you get out of this solution. Make sure that you are going to use Datadog for infrastructure, and it is going to be great. If you start adding other kinds of stuff to it, you'll probably start losing some of that value. Especially, if you want to go for application-level monitoring, you may be a bit disappointed. I would rate this solution a six out of ten. I'm a very price-conscious kind of purchaser.

2020-09-06T08:04:00Z
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Real User

This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space. My advice to anybody who is researching this solution is to consider it within the top three. That said, there are some features and metrics that are available in other products, such as Dynatrace, that are not available in Datadog. I would rate this solution an eight out of ten.

2020-05-18T07:50:13Z
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Real User

Check out Datadog. It is awesome. The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it. We have only used the SaaS offering, but not AWS nor on-premise.

2018-12-11T08:31:00Z
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Real User

If you are monitoring the metrics and insights in your application, and need help monitoring, then this is a great application to look into. The app is always available. It has a clean UI and provides the metrics that you will need. It is a good product. Right now, we only using it on this one application.

2018-12-11T08:31:00Z
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Real User

Try out some of the other products in comparison. This is a good product if you are looking for notifications and custom metrics. We have always used the cloud version of this product. This product also integrates with Slack and PagerDuty.

2018-12-11T08:31:00Z
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Real User

Take the time to explore it and see all the metrics which are available. The metrics make the reporting better. Spend the time and learn the metrics. The things that they can send and give you are good. Learn how to aggregate them and how to write more complex queries, which they do a good job of showing how to do, but I found that newer people don't do this. They just try to use the baseline set of features. Doing the more complex stuff adds significant value. We have PagerDuty integrated with it, as well as all of AWS. Those are the big ones we have running through it. It integrates well. It essentially replaces CloudWatch, so we can just use Datadog, which is nice. The biggest thing that they provide is putting everything in one spot. I have just used the AWS version.

2018-12-11T08:31:00Z
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MSP

Check the APIs very carefully. Without fail, this is the single biggest complaint for automation and operations. It is not that it can't be done. Just make sure that you have the technical expertise to work around it. We use a mixture of both AWS and on-premise. There are actually three scenarios: * Some of our customers purchase it for AWS. * Some of them were accounts that we set up directly on Datadog for our customers. * In some cases, customers already have a relationship with Datadog. Those are the three scenarios. Some have a mixture of scenarios due to regulatory reasons.

2018-12-11T08:31:00Z
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Real User

Give it a try. It is a good tool for creating statistics and analytics with data. Anyone who uses a large amount of data and want insights on the analytics of their data. They can just dump into the tool, and it will do all the heavy lifting.

2018-12-11T08:30:00Z
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Real User

Take advantage of Datadog's trial period, and really beat it up, then give them a call. We use the web service for this product.

2018-12-11T08:30:00Z
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Real User

Give Datadog a try. It's the leader in this space. I have only used the AWS version of the product. They have a thing for the color purple, but it is all good.

2018-12-04T07:57:00Z
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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