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2018-12-04T07:57:00Z

What needs improvement with Datadog?

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Please share with the community what you think needs improvement with Datadog.

What are its weaknesses? What would you like to see changed in a future version?

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2323 Answers

author avatar
Top 10Real User

They could look into improving the integration. I'd like to see better pricing and more integration in the next release.

2021-10-18T08:28:04Z
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Top 5LeaderboardReal User

While I like the ease of use, when compared with Tenable Nessus they could still improve their usability. They are okay, but there is room to be better. They could have more integration. They could be more intuitive as well. For example, the intuitivity of the user interfaces, and how long it takes for users to learn how to use Datadog. It is not impossible to use, or impossible to do the administration with it but when you put these two next to each other, meaning Nessus and Datadog, Nessus comes out as the winner.

2021-09-09T19:57:09Z
author avatar
Real User

Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in usage. For example, if there is a 20% more increase from one week to another, the customer should get an alert.

2021-05-18T17:10:08Z
author avatar
Top 20Reseller

It can have a more modernized pricing mechanism. We're actually working with them to figure out how to become more modular and have a better and more modernized pricing mechanism. The issue with Datadog is that you have to buy the whole suite of different products, and you kind of get stuck in the old utilization of 40% of their suite. Most organizations today break down between application development, networking, and security. Therefore, there should be a way to break down different modules into just app dev, infosec, networking, etc. Customers have various needs across their business lines, and sometimes, they're just not willing to have tools that they're not using 100%. AppDynamics is probably a little bit better in terms of being modular.

2021-03-29T17:00:07Z
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Top 20Real User

Continued improvement around cost and pricing model is needed. It is pretty complex and takes a fair amount of intimate knowledge to know exactly how turning on a single function is going to impact your bill, especially when you don't see the metrics for a day or two. We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts. More often than not in the past month, it seems that we get the banner across the to of our dashboards that some service is impacted. They don't always show up on the incident page, either.

2021-01-25T19:36:00Z
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Top 20Vendor

We need the ability to create a service dependency map like Splunk ITSI. We have to build this in PagerDuty and it's not the best user experience. The ability to create custom inventory objects based on logs ingested would be a value add. It would be better if Datadog makes this a simple click and enable. It would be helpful to have the ability to upgrade agents via the Datadog portal. Once agents are connected to the Datadog portal, we should be able to upgrade them quickly. Security monitoring for Azure and Operating System (Windows and Linux) are features that need to be addressed. Dashboards for Azure Active Directory metrics and events should be improved.

2021-01-21T08:05:00Z
author avatar
Real User

The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts. SLOs are also a great way to visualize how you are doing with regard to the level of service that you are providing but it missing crucial components like: * The ability to visualize the remaining error budget and how it evolved during the month. An error budget burndown graph would be helpful. * The ability to display a different level of alert on an SLO based on how fast it is consuming the error budget. This is the slow burn versus fast burn.

2021-01-12T13:50:00Z
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Real User

In the past two years, there have been a couple of outages.

2020-12-31T20:21:00Z
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Real User

Their logging solution is expensive for our use case. They do have the capability to rehydrate old or incomplete logs, and it works, but I would rather not have to think about that operation. Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion. Positive note is that they do have lots of documentation, it just needs better curation. Their APM solution still needs some work, but they are actively developing it. I would also like to see more database-specific application monitoring.

2020-12-29T18:59:00Z
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Top 20Real User

Please add PHP profiling; you already have it for other popular programming languages such as Python and Java, which is great because we have a little bit of those, but our main app is powered by PHP and we don't have profiling for this yet. I guess it's only a matter of time for this to be added, so in the meanwhile, you can consider this review as a vote for the PHP profiling support. The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances.

2020-12-22T19:31:00Z
author avatar
Top 20Real User

More pre-configured "Monitor Alerts" would be helpful. Datadog's knowledge of its customers and what they are looking for in terms of monitoring and alerting could be taken advantage of with pre-canned alerts. They have started this with "Recommended Monitors". That feature was very helpful when configuring our Kubernetes alerts. More would be even better. Datadog tech support is very good. One area that could be more helpful is actually talking to someone or sharing your screen to help troubleshoot issues that arise. For new cloud engineers just coming into the cloud monitoring field, there is a learning curve. There is a lot to learn and figure out. For example, we still ran into some issues configuring the private link and more videos of how to do things could be of use.

2020-12-20T15:30:00Z
author avatar
Top 5LeaderboardReal User

The error traceability is an area that can be improved. This is something that helps us to pinpoint the area where a problem is occurring. It is a function stack, and it should be showing us how each function is defined.

2020-11-25T16:41:00Z
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Top 20Real User

I believe there is room for improvement with this solution. It wasn't easy for me to get a quick understanding of what this tool offers us as opposed to the added tools of AWS. By that, I mean in regards to finding a better way to apply some filters or to create some alarms. I don't get more advanced features in comparison to AWS but at least I get a centralized way of doing things, which can be done on the AWS side as well. It's more complicated because you have to configure some other services to stream their logs from multi accounts to one account. It could be more user friendly and include advanced examples in the documentation showing some use cases or customer case studies, so you can get a clear idea that this functionality provides something extra.

2020-10-21T04:33:58Z
author avatar
Top 10Real User

Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high.

2020-09-06T08:04:00Z
author avatar
Real User

Additional metrics should be included. Better integration with other solutions is needed.

2020-05-18T07:50:13Z
author avatar
Real User

There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect, but overall we are happy with it.

2018-12-11T08:31:00Z
author avatar
Real User

The product could do better with its notifications. I want more technical support than conferences because technical support helps with setting up the product much easier.

2018-12-11T08:31:00Z
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Real User

Some of their newer solutions are interesting, like their logging, but they are not fleshed out. They could use more metrics or synthetics, which would be really helpful. I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome.

2018-12-11T08:31:00Z
author avatar
MSP

The only thing that they were missing that has throw us from the beginning (they are still missing it) is consistency in the APIs. There are a couple of guys on the automation side who complain rightfully over how hard it is because every new feature which comes out has a new way of interfacing with the API. This was our big, red flag in the beginning, but given the price and other features, it wasn't enough for us to discount. We said "That we would live with this one red flag", but it is still a red flag. Stability of the product has been a concern for us outside of the primary monitoring agents. It does not have the best interface.

2018-12-11T08:31:00Z
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Real User

I would like testing for data in the future. That would be really nice. Also, I would like some additional enhancement in the visuals.

2018-12-11T08:30:00Z
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Real User

We want to reduce having to go to different screens to obtain all the information. However, they are moving in the right direction from what we have noticed.

2018-12-11T08:30:00Z
author avatar
Vendor

The on-premise version is very difficult to upgrade.

2018-12-09T08:34:00Z
author avatar
Real User

The way data is represented can be limiting. They have added their own little query language that you can use to manipulate things, so you can graph and relate two different metrics together. This is relatively new this year. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two. However, it looks like this is the direction that they're going, and that's a good direction. I think they should continue adding things that way. I like being able to put the formulas in myself. I don't want the average. I want a rolling average over three minutes, not five minutes. They're getting better at letting the user customize this.

2018-12-04T07:57:00Z
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