Compare Quickbase vs Ramco

Quickbase

Based on 73 reviews.

Ramco

Based on 12 reviews.

Sample Customers

Ramco Logistics Software

Bushells Coffee, Adani, TAFE

Popular Solutions

QuickBase

8 reviews

Ramco HCM

6 reviews

Top Industries

Educational Organization

67%

Computer Software Company

Insurance Company

Manufacturing Company

Computer Software Company

14%

Comms Service Provider

Government

Media Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Daniel Ream
Director of Estimating at a manufacturing company
The goal of the project I was responsible for was to implement it across our entire construction organization as an...
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Review 1 of 1

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I'm an implementer, not an end user. I gather equipment from the customer and configure the product end to end for...
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Review 1 of 1

Customer Service

Daniel Ream
Director of Estimating at a manufacturing company
I worked with a subcontractor from QuickBase on a daily basis throughout the application development process to...
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Brandon Ospino
QuickBase Developer - IT Support at a maritime company
We have a very complex process. I contact the support team at least once a week. The support responds quickly....
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Anonymous User
Product Specialist at a tech vendor
Customer Service: QuickBase has good customer service, both for users of the apps and creators of the apps. They...
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Anonymous User
Founder and CEO at a tech company
Technical support is good. There is good online help with a knowledge base and user forum, as well as recorded and...
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Anonymous User
Governance & Assurance Manager at a energy/utilities company
The technical support is very good and you have a direct connection with the support center. They have people...
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Alyssa Lawson
Founder at SMPLX
I do not think I have contacted QuickBase's customer service and support. I usually contact my company's IT team, who...
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Anonymous User
Director of Computer Services
Customer Service: Good so far, haven't had to use much. Technical Support: Excellent
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Anonymous User
Project Analyst at a logistics company
Customer Service: Good. Technical Support: Good.
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Anonymous User
Quotations
Customer Service: 102% excellent Technical Support: Super awesome
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Anonymous User
Analytics Manager - Applications at a financial services firm
Customer Service: Very high, anytime you open a support ticket you are contacted within 24 hours if not 12 hours....
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Anonymous User
Powerplant Engineer Intern at a logistics company
Customer Service: That is the best thing about Quickbase. The response was both quick and reliable. The support cases...
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Anonymous User
SERS Advisor at a media company
They quickly reply and always show the willness to help when asked.
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Brian Cameron
Vice President - Corporate Operations at a construction company
Excellent.
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Anonymous User
Architect at a tech vendor
Customer Service: The only time I had to contact QuickBase Customer Service was to sign up for the Webhooks beta...
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Anonymous User
President at MCF Technology Solutions
Technical support is OK. However, it is much better to work with qualified service personnel who understand your...
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Anonymous User
Director of Enterprise Collaboration at a tech services company
Customer Service: QuickBase customer service responds very quickly and efficiently. I have had nothing but great...
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Anonymous User
Manager of Data Analytics at a healthcare company
Quickbase provides excellent customer service and networking opportunities.
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Anonymous User
Secretary@MVCTC, Ind. Designer with Origami Owl at a educational organization
Customer Service: Their customer service is great! They reply to requests almost immediately or within a time frame...
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Anonymous User
Project Manager at Accenture
Customer Service: Unavailability of the support site in case of issues/site down leads to a bad user experience. This...
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Anonymous User
LCMS Administrator at a tech vendor
Customer Service: I have never had to interface with customer support for this product. We interface with an internal...
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Anonymous User
Manager of Continuous Improvement
Customer Service: Customer service is great on the weekdays, but almost non-existent on the weekends. Our business is...
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Anonymous User
Database Developer at a tech services company
Customer Service: Customer service is decent. I sometimes fell like I have passed them slightly. Although their...
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Brian Cameron
Vice President - Corporate Operations at a construction company
Customer Service: Superior. Technical Support: Superior.
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Anonymous User
Business Analyst at a comms service provider
Customer Service: 7/10 Technical Support: 10/10
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Anonymous User
Business Systems Analyst at a construction company
Customer Service: Customer service with our QuickBase account has been great. There are many tools available for...
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Anonymous User
Database Developer at a non-profit
Customer Service: Great, QuickBase is really responsive and always looking for customer feedback. Our rep is also a...
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Anonymous User
President
Customer Service: AMAZING!!! Technical Support: GREAT!!!
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Anonymous User
Director of Data and Finance at a tech vendor
I rate the level of technical support very high. QuickBase support is always timely and helpful; have always had my...
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Anonymous User
Director of Information and Analysis Services at a tech services company
Customer Service: The customer service has been great. We always get prompt replies and our issues are resolved...
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Anonymous User
Tech Support Staff at a training & coaching company
Customer Service: Customer Service is A+ and they help any where you need them with a friendly and knowledgeable...
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Review 1 of 30

Sudarsan Santhosh Kumar S.
Senior Application Development Specialist at Accenture
I rate Ramco support 10 out of 10. If you need help with anything on the backend or anything goes wrong, their...
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Anonymous User
Business Analyst at a tech services company
Technical support is good, but there's room for improvement. You have to rely heavily on the support team during the...
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Sajan Nair
IT Director at a manufacturing company
There is a portal which mostly runs on Jira. We create a ticket and there is an agreed timeline and we have an...
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Sabith Muhammad
HCM Consultant at Western International
The technical support for this solution is okay. I would rate them a six out of ten.
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Anonymous User
Head - HR Transformation (APAC) at a recruiting/HR firm
As part of the due diligence, I had to speak with the technical team multiple times during the initial implementation...
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Anonymous User
Human Resources Information System Product Specialist (Ramco HCM) at a tech services company
Technical support is 6.5 out of 10.
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Anonymous User
Senior Business Analyst at a energy/utilities company
Support is improving, but a lot needs to be done.
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Anonymous User
Digital HR at a consumer goods company
The technical support is handled by a second party and we don't have an in house IT set up. Support was cumbersome...
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Anonymous User
Functional Consultant-IT Services at a tech services company
Ramco has improved technical support a lot. Having said that, they have a technical team in Chennai who receive the...
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Niraj Sah
HCM Business Analyst at a tech services company
They are definitely supportive. They have some timelines based on the category of the issue like bugs, enhancements....
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Review 1 of 10

Technical Support

No Data Available

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