QuickBase Review

QuickBase is very easy to learn and deploy. The platform allows for development of apps within days.


What is most valuable?

Dynamic form rules

Customization of email notifications based on any fired action of a field

How has it helped my organization?

We have migrated various spreadsheets into QuickBase, which has allowed multiple users to work on the same database at the same time and provided us with better tracking.

What needs improvement?

Allow for multiple languages.

There is only the capability of having 1 report per notification. We would like to be able to insert multiple reports into the one email notification to give a better overview.

For how long have I used the solution?

3 Years

What was my experience with deployment of the solution?

None

What do I think about the stability of the solution?

Only issue is a challenge we have with employees resetting their passwords due to forgetting their security questions.

What do I think about the scalability of the solution?

None

How are customer service and technical support?

Customer Service:

Customer service is great on the weekdays, but almost non-existent on the weekends. Our business is a 7 day a week operation, and sometimes support is delayed.

Technical Support:

The level of technical support is high, but sometimes it takes a few iterations to get the answer you need do to canned responses in the beginning.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

The initial setup was straightforward, and training the end users was very simple.

What about the implementation team?

We implemented internally, but we leveraged Advantage QuickBase to help train the trainer on QuickBase development.

What was our ROI?

I'm not allowed to discuss the specifics, but the solution has been financially favorable versus other solutions.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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